About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
We are seeking a strategic, high-impact communications leader who thrives at the intersection of business transformation, executive communications, and storytelling. This role is ideal for someone who can distill complexity into clarity, build trust with senior leaders, and help shape Gap Inc.’s internal narrative during a pivotal moment in our evolution.
The Director, Product Development & Global Supply Chain Communications, is responsible for developing and executing comprehensive communication strategies that support Gap Inc.'s product development and supply chain operations. This role ensures clear, consistent messaging across all levels of the organization and with external partners to enhance understanding and engagement with product development and supply chain initiatives.
What You'll Do
- Design and implement a strategic communications plan aligned with Gap Inc.’s product development and supply chain and business objectives.
- Collaborate with senior leadership to identify key messages and communication priorities.
- Lead communications support for high impact product development and supply chain transformation programs, shaping messages that drive alignment, adoption, and understanding across internal and external audiences.
- Lead internal and external communications programming and events, including the strategic planning and seamless execution of Town Halls, innovation summits, and external supplier summits— driving content development, aligning stakeholders, preparing senior leaders, and ensuring a consistent, high impact employee experience.
- Collaborate with leaders in product, sourcing, merchandising, operations, technology, and change management to ensure alignment and consistency.
- Develop and manage content for internal newsletters, intranet sites, emails, presentations, and other communication channels.
- Oversee external communications related to the supply chain, including press releases, media relations, social media content, and stakeholder communications.
- In close partnership with media relations, lead crisis communication efforts related to supply chain disruptions or issues; develop contingency plans and ensure timely dissemination of information during crises.
- Produce high quality written materials including speeches for executives and talking points for media interviews.
- Establish metrics to measure the effectiveness of communication strategies and provide regular reports on communication activities’ impact on business goals.
Who You Are
- Bachelor’s degree in communications, Journalism, Public Relations, or related field
- Minimum 10 years’ experience in corporate communications, preferably within retail or supply chain sectors.
- Proven track record in developing and executing successful strategic communications plans.
- Strong writing, editing, and presentation skills.
- Experience managing crisis communications and sensitive issues.
- Ability to build relationships with senior leaders, media, and external partners.
- Experience with digital and social media communications.
- Experience working with global teams and understanding of cultural communication requirements.
- Demonstrated leadership and team management skills.
Preferred Attributes
- Comfortable working in a high velocity, global, matrixed environment, with the agility to navigate shifting priorities, operational complexity, and time sensitive initiatives.
- Ability to influence senior stakeholders and drive strategic communications initiatives.
- Comfortable working in a fast-paced, matrixed organization across global locations
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $176,500 - $229,400 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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