About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
In this role, you will leverage workplace data, employee insights, and operational metrics to optimize the corporate workplace environment and strategy. Operating with a high degree of autonomy, you will support and enable the execution of Gap Inc.’s workplace strategies by translating complex data into clear insights and actionable recommendations that improve employee experience, drive operational efficiencies, and inform short- and long-term planning.
The Senior Analyst partners closely with Workplace Experience leaders, Real Estate, Finance, Human Resources, and external vendors to translate complex data into clear insights and actionable recommendations.
What You'll Do
- Collect, analyze and synthesize data from multiple sources (e.g., workplace utilization systems, employee surveys, service tickets, financial reports, and vendor data) to identify trends, risks, and opportunities impacting the workplace experience.
- Translate data and insights into clear, actionable recommendations that support Workplace Experience decision-making.
- Develop, enhance, and maintain reporting, dashboards, and metrics to track performance and measure the effectiveness of workplace and facilities initiatives.
- Partner closely with Workplace Experience leaders, Real Estate, Finance, Human Resources, and external partners to translate business and employee needs into analytical questions and measurable outcomes.
- Proactively identify operational and process improvement opportunities that unlock efficiencies, improve service delivery, and enhance the employee experience.
- Support cross-functional initiatives and projects by providing analytical expertise, structured problem-solving, and project management support as needed.
- Communicate complex data and findings in a clear, concise, and compelling manner to leaders and stakeholders at varying levels of the organization.
- Fulfill recurring and ad-hoc analysis and reporting requests, prioritizing work based on business impact and urgency.
- Benchmark internal performance against external best practices and industry standards to inform continuous improvement.
- Act as a thought partner to Workplace Experience and Facilities leaders by proactively surfacing insights, trends, and recommended actions.
- Apply strong diagnostic skills—listening, probing, and analysis—to translate ambiguous business challenges into data-driven solutions.
- Build strong, collaborative relationships across a matrixed organization to influence outcomes without direct authority.
- Regularly connect with peers to share best practices, align on standards, and identify emerging workplace trends.
- Demonstrate a growth mindset by actively seeking feedback and continuously developing analytical, business, and technical capabilities.
- Exercise sound judgment and maintain strict confidentiality when handling sensitive employee, financial, or facilities-related information.
Who You Are
- Continuous learner and possess an organizational savviness to build relationships across a matrixed organization, understand the business needs and deliver results
- Create with audacity through using your strong diagnostic skills in listening, probing and analyzing to translate business problems into data driven solutions
- Strong ability to derive meaningful insights from complex data sets and present them through compelling data storytelling
- Strong proficiency with O365, dataflows, Power BI, data queries, Smartsheet, and comfort with HR and Project Management systems
- Present problem analysis and recommended solutions in a creative and logical manner
- Profound understanding of the importance of confidentiality and handling of sensitive information
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $93,900 - $122,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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