AN UPDATE ON OUR PROGRESS
The last 24 hours have been filled with a lot of news impacting the communities we serve. It is only fitting that as we share our E&B quarterly update, we address what is happening in the world. Now more than ever, our collective work toward an equal and just society is required on all fronts.
As Atlanta’s Mayor Keisha Lance Bottoms said last evening in light of the horrific shootings that impacted the AAPI community, “A crime against any community is a crime against us all.” At the same time, the LGBTQ+ community is defending the progress they have made to provide equal rights. So, as the U.S. Senate Judiciary Committee held the first-ever hearing on the Equality Act, legislation that Gap Inc. has proudly supported from the start, let us hold onto hope and never relent. We cannot be complacent when it comes to inclusivity. We need to lean on each other, create space to experience the grief and other emotions that accompany these events, and push forward arm in arm.
While we strive to live our purpose, Inclusive, by Design, it is also essential to reflect on the progress we’ve made and the work still ahead. Here is a recent note I shared with my team:
It’s hard to believe that this month last year was my last time physically reporting into the office. I would have never imagined that what was soon to follow would be nothing short of a watershed moment for our nation, our organization, and our communities. Our collective consciousness received a massive call to action last year to address to what many describe as two global pandemics: COVID-19 and Systemic Racism – and we responded. In the middle of a global crisis and economic turndown, we leveraged our platform and the voice of our people to commit to a better future for all.
Since releasing our 2025 Commitments to Change, we have quickly mobilized teams, architected short and long-term strategies, and have launched into action against our nine commitments across Employee, Customer and Community Belonging.
Employee Belonging: We have made significant headway in building trust and consciousness –– continuing our listening sessions, anti-racism learning journey, internal community building, and balancing the precision of data with the nuance and complexity of human testimony to evaluate our culture and talent practices further.
Customer Belonging: We have embarked on our collective (and individual) learning journeys to evolve our product and customer experience to embrace a more diverse set of people. We are moving beyond stand-alone ‘inclusive products’ towards a holistic process where inclusive design principles are integrated into the rhythms of the business, and our entire line is intentionally planned, designed, assorted, and marketed with inclusion in mind. This is our path to fostering a sense of belonging for all people who shop our brands today and those who we hope to attract to our brands in the future.
Community Belonging: We’ve been focused on assessing and optimizing our strategic partner network and identifying the intersection points across our portfolio – allowing us to leverage our towering strengths to influence policy, expand access and drive economic inclusion.
This update represents the positive and necessary early steps in the change journey, but we must continue to reimagine and rewire the system for our impact to match our ambition. This work has no simple answers, so we’re taking immediate action where possible and then acquiring knowledge, deep understanding, and skill to help drive the more complex work forward.
While there is significant work still to do, we want to thank you, particularly our Equality & Belonging Groups, Color Proud Council and numerous project teams across the business, for the continued daily efforts and long-term focus that keep us moving toward our goals.
We encourage everyone to bookmark gapinc.com for easy reference and regular updates on progress, activations and collaborations happening across our brands and functions.

Kisha Modica
Head of Equality & Belonging