Posted on: September 29, 2023 | Job#: R134705

Sr. Manager, Total Rewards Communications

Full time | Remote
Two Folsom, San Francisco, CA, US 94105

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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.

This temporary HQ role will proactively manage and develop the strategic framework & internal partnerships for the communication of Total Rewards to Gap Inc. employees, candidates, and other stakeholders.

This position offers an exciting opportunity to shape our employees’ understanding of our Total Rewards offering, bringing to life our Benefits and showcasing what makes Gap Inc. such a special place to work.

The ideal candidate will be a strong writer, with great creativity and organizational skills and a passion for employee Benefits and Total Rewards.

What You'll Do

  • Collaborates with multiple stakeholders across Total Rewards, HR, Talent Acquisition, Corporate Communications, and Equality & Belonging to plan, develop, and cross collaborate on Total Rewards Communications.
  • Conduit to Corporate Communications for Total Rewards Team, proactively identifying best times & method to communicate as well as cross promotional opportunities. Advocates for Total Rewards content and review in communications not incepted by Total Rewards
  • Partners with the Total Rewards to continuously evaluate effectiveness of communications campaigns/on-going collateral. Pilots adjustments & new mechanisms to improve on it
  • Develops strategy for 360 degrees communications ensuring consistent, timely, and high-quality but scalable responses on multiple stakeholder inquiries/feedback on Total Rewards
  • Owns the consistent voice and storytelling narrative of Total Rewards communications, ensuring alignment with Gap Inc.’s Employment and Total Rewards Brands’ tenants. 

Who You Are

  • 5+ years of experience in HR Communications management (experience with Total Rewards Communications a plus)
  • Specific Focus Areas: Employee Communications, Project Management, Cross-functional engagement
  • Must have excellent abilities in storytelling, partnership building, influencing, and project management 
  • Building of strong reciprocal organizational relationships through 1:1 frequent connections critical for success
  • Independent and self-directed; prioritizes project work and immediate needs of business partners
  • Excellent verbal and written communication skills; ability to explain and defend a point of view
  • Ability to story tell on complex subjects simplistically, concisely and effectively
  • Commitment to providing excellent customer service to business partners; ability to collaborate within and outside the team
  • Ability to work well with others in a fast-paced, team environment under general supervision
  • Identifies and solves problems creatively; ability to think beyond immediate consequences
  • Flexibility to work in situations where there is no unique, correct answer
  • Ability to execute complex campaigns and projects with broadly defined objectives
  • Apply independent judgment with follow-up to business partners to determine the direction ofassignments

Advance Microsoft PowerPoint, Publisher, and Word skills a very strong asset

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $110,100 - $159,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US Candidates
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

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