About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
The Associate Manager, Product Development Operations & Digital Product Creation (DPC) is a critical partner in driving operational excellence, calendar discipline, and digital innovation across Product Development, Technical Design, and Fabric R&D. This role provides structure, clarity, and cross-functional alignment throughout the Product-to-Market (P2M) lifecycle while enabling teams to adopt and fully leverage digital tools, capabilities, and workflows. The ideal candidate combines strong operational rigor with a passion for digital transformation and continuous improvement.
What You'll Do
Product Development Operations
- Serve as the Product Development representative in BR/BRFS pipeline calendar discussions; support the build of the P2M calendar and ensure alignment on dependencies across PD, TD, and R&D.
- Lead seasonal calendar management and milestone planning, ensuring clarity, visibility, and adherence to deadlines across product development teams.
- Identify process gaps and partner with teams to implement solutions that improve efficiency, communication, and execution.
- Prepare and support PD inputs for key milestone meetings, ensuring seamless coordination and alignment of expectations.
- Attend PD, TD, and R&D staff meetings to guide teams on upcoming deliverables and key deadlines.
- Manage and run reporting and analytics for PD seasonal reporting, including Buy Readiness, Responsive, Development & Adoption Metrics, AUC reporting, book dates, and timeline tracking.
- Serve as a key representative and support partner for PD systems and tools (e.g., PLM, PO Management), helping ensure accuracy, adoption, and consistent use.
- Support the implementation of transformational initiatives, process improvements, and enhancements to calendar, systems, tools, and ways of working.
Digital Product Creation (DPC)
- Support the development of DPC training materials, user guides, and learning sessions for Product Development and Fabric R&D; identify opportunities to expand and upskill team capabilities.
- Help build a strong, scalable DPC onboarding experience to ensure high adoption, competency, and confidence across new and existing users.
- Identify opportunities to streamline digital workflows, enhance efficiency, and strengthen integration with the P2M calendar.
- Partner with the GIS DPC team to help manage vendor relationships, maintain digital quality standards, and support future-state process enhancements.
- Organize, maintain, and evolve digital asset libraries to ensure accuracy, usability, and alignment across teams.
- Serve as the primary point of contact for PD and Fabric R&D in cross-brand DPC initiatives, pilots, and innovation efforts.
Who You Are
- 3–5 years of experience in product development or sourcing, product operations, or related field; experience in digital product creation is a plus.
- Strong operational and analytical mindset with experience managing calendars, workflows, and reporting.
- Familiarity with PD systems/tools such as PLM, Order Management, 3D/DPC platforms, and other digital workflows preferred.
- Ability to perform advanced quantitative analyses and draw out insights to drive behavior change and process improvement; Advanced Microsoft excel knowledge
- Excellent communication, collaboration, and organizational skills with the ability to influence and align cross-functional partners.
- Thrives in an agile environment with demonstrated ability to manage complexity, navigate ambiguity, and drive clarity across teams
- Curiosity, adaptability, and a passion for digital transformation and continuous improvement; high learning agility
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $86,300 - $112,200 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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