About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About the Role
The Manager, P2M Transformation, plays a pivotal role in shaping and operationalizing the future of how Gap Inc. plans, buys, and delivers products across its portfolio of brands.
This role bridges strategy, process, and execution, bringing to life the business enablement required for the Indigo X MPIO transformation.
You will lead and collaborate across transformation, brand, and technology teams to translate vision into outcomes.
This is a hands-on, high-visibility role at the intersection of business operations, transformation delivery, and enterprise enablement.
What You'll Do
- Lead delivery of business outcomes for P2M transformation initiatives for Indigo X MPIO across planning, buying, and inventory capabilities.
- Support workplan management, milestone execution, and stakeholder communications to ensure clarity and progress.
- Partner with business, GTS, and brand teams to define and operationalize future-state processes and requirements that unlock capability, performance, and agility.
- Coordinate across transformation tracks to ensure interdependencies are identified and managed effectively.
- Support brand adoption and implementation quality by supporting change management strategies, training, and brand stakeholder management.
Who You Are
Operational & Analytical Thinker
- Data-driven problem solver who connects metrics and insights to business performance.
- Fluent in process design, workflow optimization, and change impact assessment.
- Able to anticipate dependencies and design for scalability and efficiency.
Transformation Leader & Integrator
- Experienced in leading complex, multi-stakeholder initiatives that combine process, technology, and organizational change.
- Skilled in translating strategic vision into tangible outcomes and measurable value.
- Adept at navigating ambiguity and creating structure within dynamic environments.
Collaborative Influencer
- Builds strong partnerships across business and technology teams.
- Communicates with clarity and confidence across all levels — from operational teams to senior leadership.
- Balances empathy and accountability, inspiring teams to deliver through change.
Change Advocate & Capability Builder
- Champions adoption, sustainability, and continuous improvement.
- Recognizes that transformation is both a project and a mindset — fostering resilience and curiosity in others.
Qualifications
- Bachelor’s degree required, MBA or relevant Master’s preferred.
- 3–6 years of progressive experience in transformation, planning, or business operations roles within retail or consumer industries.
- Demonstrated ability to lead cross-functional initiatives, preferably involving technology or process transformation.
- Proficiency in project and change management methodologies (e.g., RACI, governance frameworks, enablement plans).
- Strong communication and presentation skills, with experience reporting to senior leadership.
Benefits at Old Navy
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $125,200 - $162,700 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Apply
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