Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the role
The Assistant Project Lead of Product Operations supports the Store Operations team to create effective communication, tools and resources that drive improved field execution and improved product throughput in stores. This role will work with cross-functional and cross-channel business partners. They will support the field in aspects of logistics and transportation requests and escalations, as well as special handling projects related to products in stores.This role will serve as the liaison between the field leaders and Brand business partners to ensure collaboration and effective store execution. This role influences key business partners across all functions and channels and represents the voice of the field in all interactions.
What you'll do
•
Support in store execution of all logistics,
transportation and product operations initiatives
through effective communication and partnership with
cross functional teams
•
Develop and influence transportation strategies
to
ensure flawless execution through effective
communication, details and timing to stores
•
Liaise with the transportation
team
to communicate
all delivery schedules and partner on any change
requests or store escalations
•
Coordinate and lead
any special merchandise
handling initiatives including re-ticketing, product
inspections, pull-backs, approved transfers and ensure
stores have the proper direction and labor funding to
execute flawlessly
•
Recommend
change management strategies to
effectively implement initiatives
•
Execute
all store communication associated with
logistics, transportation, and special handling projects
•
Collaborate
with Field and HQ teams to determine
opportunities for process improvement
•
Analyze and propose solutions,
within brand store
environment
•
Analyze competitors
to enable best in class processes
Who you are
•
Continuous Learning
- articulates and embraces
challenges; learns from and seeks information that can
result in improved business results
•
Innovation
- demonstrates ability to effectively brainstorm
and then implement new ideas and solutions with the team
•
Customer Impact
– identifies opportunities within the store
environment and offers solutions to improve the overall
customer experience
•
Commercial Impact
– understands the importance of
achieving commercial and business goals
•
Detail Orientated
– demonstrates attention to detail in the
creation of processes and monitors implementation to
ensure proper execution.
•
Self-Accountability
– sets specific and measurable
performance objectives and strives to always meet or
exceed the performance standard
•
Problem Solving
– articulates successful response to
challenging situations utilizing available knowledge while
considering alternative solutions
•
Time Management
– demonstrates ability to manage
multiple tasks and projects, to prioritize and adapt
appropriately
•
Ambiguity
– adapts and continues to perform through
change and ambiguity
•
Retail Stores
experience preferred
•
Proficient in Excel, Word and PowerPoint
Salary Range: $49,800.00 - $74,600.00
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.