About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
Gap Inc. is seeking a driven and forward-thinking leader to join the Talent Management team as Manager of Operations. In this role, you’ll lead high-impact projects that enhance our learning experience & talent lifecycle programs — advancing our vision to become a high-performing house of iconic American brands that shape culture. You’ll report directly to the Director of Talent Management Operations and play a key role in shaping how we grow, engage, and enable our people.
What You'll Do
- Build and maintain detailed project plans, track milestones, and ensure timely delivery across talent & learning initiatives, creating single roadmap view to identify synergistic opportunities
- Use data platforms to generate and analyze dashboards on key talent metrics, providing insights to HR and business leaders
- Conduct vendor and contract management; operate as a key point of contact for Global Procurement, when needed
- Evaluate and monitor intake / demand against resource allocation to drive insights around efficiency and Talent Management’s service level to the business
- Support Talent Management’s budget forecasting and tracking, as well as the design of processes used within Talent Management to request and spend budget
- Create and manage the Talent Management organization communication strategy (Town Halls, Coffee Chats, File management, quarterly newsletters, etc.)
- Drive operational excellence & efficiency through process optimization and removal of project roadblocks to improve team agility and enablement
Who You Are
- Proven track record of leading project operations within complex, matrixed settings
- Ability to work collaboratively and influence stakeholders at various levels
- Exceptional communication, organizational agility, and systems thinking, with the ability to manage and navigate complexity
- Demonstrated success in driving process improvements and delivering measurable outcomes in fast-paced environments
- Ability to balance strategic intent with operational execution, solving challenges with a structured, outcome-driven approach
- Curiosity and enthusiasm for emerging technologies and trends that elevate the employee experience and operational performance
- 4+ years of experience in talent management operations, HR, or a related field.
- Experience with HR systems (e.g., Microsoft Office, Workday) and reporting tools, with a strong understanding of data management
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $120,400 - $159,500 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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