Posted on: March 18, 2022 | Job#: R31492

Project Manager, Labor Forecasting and Analytics - Gap Inc (remote)

Full time | Two Folsom, San Francisco, CA, US 94105


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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

The Project Manager of Labor Forecasting & Analytics will manage, track results, and coordinate data from various systems to provide strategic guidance to Operations leaders based on key performance metrics. This position will partner with cross-brand, cross-functional, and cross-channel business partners to ensure that our decisions are grounded in proven data and analysis.

This role is responsible for providing analytical support on key strategic labor initiatives and projects in service to our stores' organization. The project manager will contribute to a range of initiatives that enable our brand goals and priorities to come to life in our stores. The PM will additionally be a partner in helping to solve problems with data-driven insights. This role supports multiple projects simultaneously and looks for connections or correlations between a range of topics that may be unrelated and informs the qualitative and quantitative analysis. This role will support forecasting for omni labor, analytics for labor tests, and focus on ongoing and continuous subject matter expertise and process improvement of all Gap Inc labor systems to drive forecast accuracy and optimized labor.

What You'll Do

  • Generate and maintain information feeding reporting systems
  • Build reporting for strategic field initiatives and tests
  • Perform quantitative and qualitative analysis for key initiatives and tests
  • Provide strategic guidance to Operations leaders based on key performance metrics
  • Plan, manage and track results of multiple workstreams; coordinating the efforts between various functional departments
  • Drive continuous improvement in the reporting of relevant data to the field
  • Support ongoing continuous improvement to drive labor optimization
  • Analyze and propose solutions within brand store environment that require system differentiation
  • Oversee accurate and timely labor reporting for a variety of audiences
  • Develop expertise in all Gap Inc labor systems

Who You Are

  • Comfort with ambiguity and a dynamic business landscape Demonstrated ability to manage multiple tasks and projects, to prioritize, and adapt to a changing environment

  • Strong relationship building skills and experience working closely with senior executives and cross functional partners to influence strategic agendas and operationalize key strategic initiatives

  • Strong critical thinking and business curiosity, including strong analytical and creative Problem-solving skills, strong ability to work with complex and detailed data to drive insights and decisions

  • Analytical expertise with a focus in labor management and systems

  • Advanced excel skillset (Access and PowerBI a plus)

  • Experience with labor systems recommended (WFM, Shyft, Labor Pro or similar platforms)

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Human Rights Campaign for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.


We’ll send you to our application portal to get started.

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