Senior Manager, Financial Benefits & Lifestyle Well-Being Programs

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.

We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.

About the Role

Gap Inc. is seeking a strategic, forward-thinking leader to join our Total Rewards team as the Senior Manager, Financial Benefits & Lifestyle Well-Being Programs. In this role, you’ll shape and evolve programs that support employees’ financial security and overall well-being across our global workforce.

You’ll lead a diverse portfolio of benefits—including Retirement, Financial Well-Being, Life Insurance, Disability, and Part-Time & Lifestyle programs—ensuring offerings are competitive, compliant, and aligned with evolving business and talent priorities. With a focus on both strategy and execution, you’ll drive consistency, scalability, and a seamless employee experience across markets.

Reporting to the Head of Global Benefits, Well-being, & Mobility, you will serve as a strategic partner across Total Rewards and the broader organization, translating priorities into impactful, sustainable programs. You’ll also play a key role in strengthening the operational foundation of benefits, leading financial management, governance, and vendor partnerships to ensure excellence, accountability, and meaningful impact for employees.

What You'll Do

• Drive the strategy, governance, and end-to-end delivery of global financial and lifestyle well-being programs, ensuring alignment with business priorities, scalability, and regulatory requirements across markets
• Oversee a comprehensive portfolio including Retirement, Financial Well-Being, Life Insurance, Disability, and Lifestyle benefits, advancing programs based on workforce needs, market trends, and business objectives
• Champion an inclusive, employee-centered experience by leveraging insights, engagement strategies, and data to enhance accessibility, understanding, and impact across a diverse workforce
• Serve as a strategic partner across Total Rewards and the enterprise, collaborating closely with HR, Finance, Legal, Payroll, and Technology to ensure disciplined execution and strong governance
• Build and develop a high-performing team, setting a high bar for excellence while fostering collaboration and deep expertise across the broader Total Rewards function
• Lead Benefits Finance, including budgeting, forecasting, audits, compliance, and vendor payments, ensuring strong controls and operational rigor across all well-being program areas
• Direct vendor strategy and governance end-to-end, including sourcing, contracting, performance management, and optimization to drive value and service excellence
• Ensure strong program oversight and governance, including leadership of retirement plans and investment committee processes, and accountability for program performance, risk management, and continuous improvement

Who You Are

• Deep expertise in Total Rewards with a strong emphasis on global benefits strategy, design, and delivery across multiple markets
• Proven experience leading complex benefits portfolios, including retirement, financial well-being, and risk programs, with accountability for both strategy and operations
• Strong financial and operational acumen, with experience overseeing budgets, governance, and compliance within a complex, matrixed environment
• Demonstrated ability to manage and optimize global vendor partnerships, including sourcing, contracting, and performance management 
• Effective, influential communicator with the ability to engage diverse audiences—from senior leaders to large employee populations—translating complex concepts into clear, actionable insights
• Experience delivering education and engagement at scale, including leading webinars and developing content that drives understanding and participation
• Track record of building and developing high-performing teams, while fostering collaboration across cross-functional partners
• Brings a continuous improvement mindset, using data and insights to inform decisions and enhance program effectiveness and employee experience

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees