HR Manager, Gap Factory Outlets

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About the Role

As we continue to evolve our Gap Factory outlet business, we’re focused on building high‑performing teams, elevating store talent, and creating an engaging, people‑first culture across our fleet. We’re looking for an HR Manager who will serve as a strategic partner to our Gap Factory outlet field and store leaders, driving people strategies that result in an engaged workforce and a more productive business. In this role, you will oversee day‑to‑day HR activities, provide thought leadership on organizational and talent priorities, and collaborate closely with our HR Center of Excellence—including Talent Management, Employee Relations, Recruiting, Labor Relations, and Total Rewards—to deliver against our people strategy.

Your work will directly influence how our teams show up for customers every day and how we grow the next generation of retail leaders across multiple markets.

What You'll Do

• Translates enterprise-wide and functional people strategies into clear, actionable plans that drive business  priorities, goals, and timelines.
• Effectively supports key organizational changes and initiatives to maximize operational performance
• Offer thought leadership on people and organizational model, leveraging HR programs, tools, and matrixed partnerships to drive business outcomes
• Champion change management efforts and enables adoption of organizational, workforce, and operating model changes.
• Strengthen employee engagement by using data informed results and continuous listening insights to implement targeted strategies that support a positive, high‑performance culture
• Leverage business data and HR metrics to identify trends, risks, and opportunities; partner with leaders to design and implement solutions that improve ways of working across supported teams.
• Drive talent management and succession planning, partnering with Talent Acquisition and Learning & Development to build a ready‑now pipeline for key store and field roles
• Implement retention strategies that promote organizational stability and reduce turnover in a high-volume retail environment
• Collaborate with HR centers of excellence – including Talent Management, Employee Relations, Talent Acquisition and Total Rewards – to deliver integrated, effective people solutions
• Support field leaders across multiple regions as we continue to evolve our Gap Factory outlet business and elevate the employee experience

Who You Are

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees