Senior Marketing Program Manager

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. 

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

The Senior Program Manager, Pipeline leads the center of excellence for all omni-Marketing project management for Old Navy, specializing in cross-functional milestone management end-to-end for the Commercial pipeline. S/he designs and maintains efficient, repeatable creative development pipelines for all in-store and digital marketing deliverables, overseeing the pre-season and in-season review and final approval for a successful handoff to vehicle-specific Production teams. Additionally, s/he sets the larger end-to-end Marketing pipeline schedule, working with the Sr PM of Campaigns, to ensure an on-time, on-strategy development cycle from concepting to final approval.

What you'll do

• Sets all pipeline schedules for marketing collateral development and approval, from Concept Kick Off to asset-level delivery, with input from the Sr PM, Creative as needed

• Books and facilitates all Concept and CPA phase milestones

• Facilitates cross-functional creative reviews with Leadership

• Creates and maintains a standard of excellence for agendas, meeting attendees

• Tracks all final LT approvals for Seasonal Concept, Monthly Concept + Product Alignment, Blocks

• Leads change management communications for all in-season content work, as needed

• Facilitates hand-off to Print and Digital Marketing Production

• Architects efficiencies for the pipeline at a global level, working with the Director of Program Management and cross-functional leaders to optimize and apply out

• Builds and maintains strong partnerships across Brand Management, Studio Management, Account Management, Creative and Marketing Production across channels and markets

• Supports Sr PM of Creative and Studio Management in responsibly load-balancing resources across the Creative teams against the larger cadence

• Program manages large-scale projects, as needed, from initial concept to final approval

• Oversees a team of Program Managers, responsible for all in-season creative development milestones, including formal Creative Reviews, off-cycle Reviews, and all email routing

• Supports career planning, training and advancement for the full team

Who you are

• Extensive experience in developing and managing project pipelines for large-scale business units

• Highly process-oriented with superior skills in defining operational structures

• Strong attention to detail, with a mind for connecting workflows to business needs

• Ability to influence and coordinate activities among cross-functional, global teams

• Excellent oral/written communication, analytical and interpersonal skills to effectively work across all levels of the organization

• Demonstrated experience in people management and development

• Bachelor’s Degree or equivalent

• 2-3 years of creative pipeline development experience

• 1-3 years of leadership experience

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees