Posted on: October 5, 2020 | Job#: 339649

Labor and Workload Coordinator

Full-time | 55 Thomas Street, New York, NY, US 10013


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About Gap Inc.

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. 

About the role

Job Maintain all aspects of the Labor and Workload Allocation database that provides weekly labor hours for over 600 stores. Build out and align an annual workload budget in excess of $250 million in partnership with finance and field leadership. Lead the execution of all legislated workforce initiatives to support Fair Work Week and Schedule stability. Consistent evaluation of adequate and accurate workload funding to ensure company standards regarding customer engagement, productivity and efficiency standards are maintained. Develops budgetesources for effective labor allocation through an effective labor model that supports stores and drives productivity. Oversees field workload planning and store communication related to product receipt, inventory related projects and acts as the field liaison for escalated product delivery issues. Partners with Store Operations Leadership Team to define, prioritize, and implement strategic initiatives in support of divisional strategies and divisional financial goals. Supervises team of two Project Managers who own labor allocation and product operations.

[25% Travel Required]

Who you are


: For Internal Candidates, to process your application, please provide the Job Number of the position when sending your application.

Education: Bachelor’s degree or foreign equivalent in Accounting or related field and 5 years of progressive, post-baccalaureate experience in the job offered or related occupation.
Experience and/or education must include:
1. Personnel Management (scheduling software)
2. Nova (internal reporting software)
3. Microsoft Access
4. Peoplesoft (Human Capital Management)
5. Store Operations Processes

# of Employees Supervised: 2

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


We’ll send you to our application portal to get started.

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