Gap Inc.

October 31, 2022

With holiday season in sight, Gap Inc. is prepped and ready to serve loyal customers with the convenience opportunities and retail experience they want and need. Our expanded offerings, both in-store and online, across our four iconic brands are sure to make holiday shopping for everyone on the list joyful and efficient.  

Here’s a closer look at what we have in store this holiday season:  

Loyalty Points & Rewards Made Easier  
One membership. Four brands. Credit card members and loyalty members can earn and redeem awards within one integrated Rewards program while shopping in-store or online at Old Navy, Gap, Banana Republic and Athleta. Members can shop across all four brands and no matter which brand they’re enrolled in, or how they spend, all of their points will be in one place. 

With tiered membership levels, special perks and bonuses, unique, brand-specific benefits, and the ability to give back by donating points to a worthy cause, the program is designed to reward our loyal customers and provide a more personalized experience. And with holiday shipping times more important than ever, rewards members don’t have to worry as they enjoy free shipping all year long on orders exceeding $50. 

Learn more by visiting Navyist Rewards, Gap Good Rewards, Banana Republic Rewards and Athleta Rewards.  

Convenience Galore with Shopping Experiences Fit to Delight  
Want to skip a visit to the store and need gifts ASAP? No problem! Our convenient buy online & pick up options give customers the ability to purchase items online and pick them up from their local, participating store in two hours or less.*  These cost-free, worry-free options quickly get customers on their way to enjoy the holidays with family and friends. To check availability for your local Old Navy, Gap, Banana Republic or Athleta store please visit our website.   

And don’t forget social shopping via Instagram and Facebook. Customers can buy from any Gap Inc. brands directly on the Instagram app and Facebook Shop. 

Hoping to find the right fit on the first try? We can help with that! With options like Old Navy’s Denim Fit Guide you can enhance your online shopping experience with ease. Designed to offer an easier way to pick the perfect pair of jeans, this online experience offers: comparison tools that break down different styles, Rise Guides & Stretch Guides that help explore where jeans fall on the waist and/or stretch in different sizes, and more.  

Looking for a few extra minutes to shop, or more value when you spend? Here’s to Gap’s holiday hacks where customers can shop in-store during extended holiday hours, get free shipping on orders of $50 more, and gift now / pay later with Afterpay. Visit for more details.  

Need dedicated styling assistance? Check out BR Atelier at any U.S. specialty store to book a dedicated, personal stylist to help you create the perfect look. 

Searching for the perfect gift they won’t be able to live without? Take the stress out of the hunt with Athleta’s gifting guides that elevate softer studio products and lifestyle knitwear designed to support wellness rituals and everything else your day may carry – movement, rest, recovery or connection. 

Need to make a return? Here's to simpler options. We know sometimes it just doesn’t work out the first time. To keep returns stress-free, Gap Inc. is transforming the way we manage returns via our new returns portal. Customers can now initiate, track and complete most returns via new self-service options.  

Team Gap Inc. — We’re as Ready as You Are!  
Behind the scenes, we’ve continued investing in and enhancing our Customer Experience Centers (distribution centers) across North America, in service to our loyal customers - especially this time of year. With new AI solutions and innovative robotics technology, we’re processing more orders, quicker, to offer a seamless experience and support increased online shopping.     

With holiday season upon us, teams at our Customer Experience Centers and retail stores are steadily growing. And as ways of working continue to evolve, we have schedule options made to fit any employee. Flex employees at our fulfillment centers have the ability to choose which days, nights, and weekends they prefer, as well as the number of hours they’d like to work.  

Seasonal associates will also enjoy our best-in-class benefits, including Gap Inc.’s renowned merchandise discount – 50 percent off regular-priced merchandise at all four brands, and 30 percent off at Outlet and Factory stores.  

And the story doesn’t end there. Gap Inc. is proud to provide opportunities for seasonal associates to channel their drive, grow, and build a career within the company.  Everyone loves a good success story, especially this time of year, and we’re thrilled to have played a part in a few of them.   

For more information on Gap Inc.’s holiday hiring opportunities, visit   

Happy holidays, and happy shopping!  

* Stores fulfill Buy Online Pick Up In Store orders within two hours. For orders placed before 4PM local time, customers will receive an email confirmation within 2 hours. If the customer places the order after 4PM local time, they will receive confirmation by store opening the following day. The store will send another confirmation email when the order is ready for pickup. 

* Customers can opt in to receive SMS alerts for their BOPIS order. With this feature, customers will receive texts in addition to status update emails. 


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