In 2020, we committed to evolving our health and safety practices, keeping our teams, customers and communities at the core of every decision we make. To ensure that our stores are safe places to work and shop, we continue to monitor the guidelines of the Centers for Disease Control and Prevention (CDC), the Occupational Safety and Health Administration (OSHA), as well as local mandates.
After reviewing the CDC’s guidance, along with other current COVID data trends, we made the decision to adjust our mask policy across our Gap, Old Navy, Banana Republic, and Athleta stores in the U.S. This includes the following:
- All employees who are not fully vaccinated are required to wear masks when working in our stores, HQ offices and Customer Experience Centers (formerly known as distribution centers).
- We recommend that customers who are not fully vaccinated wear masks in our stores, except in jurisdictions where masks are required by law.
Other aspects of our in-store health and safety practices will remain intact for the time being. Customers can also shop our brands online or via our Curbside Pickup service where available. At this time, we are not making changes to our policies in Canada, Mexico or other international locations.
We continue to support the health of our team members by providing up to two hours of PTO to each hourly part-time Store employee in the U.S. for each dose of the vaccine—or as otherwise required by the law of the jurisdiction, whichever is greater. Last year, we also held also on-site vaccination clinics at our Customer Experience Centers in Brampton, Canada; Fresno, CA; Phoenix, AZ; Groveport, OH; and Gallatin, TN.
We’ve been in this together for over two years now—and we are so grateful to our teams and customers for all they continue to do to help keep each other and our communities safe.
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