Gap Inc.

March 22, 2017

More than the clothes we create, Gap Inc. is defined by its people. Our dedicated, eclectic, passionate culture is driven by pros, with personality. Say hello, get to know us, and take a closer look at what (and who) we're made of. Meet some of the many people who make Gap Inc. great. #WeAreGapInc


In perfectly pointed leopard-print pumps paired with cuffed jeans and a tailored wool blazer, Melissa Fifield, Senior Director of Sustainable Innovation at Gap Inc., strides onto our set — smiling and poised. Her style and sense of humor are immediately apparent, but what's also clear after only a few moments of talking with her is her passion for the work she does.

"When I met with some of the women in our P.A.C.E. program, I was blown away by how much we take something like clean water for granted," she said. "The investment we [at Gap Inc.] make in clean water and conservation in our processes and our communities really makes a difference for the women who make our products."

“Sustainability" is a term that gets thrown around a lot in the retail industry these days — a sign of progress in terms of consumer and brand awareness of the many environmental impacts of the industry. But Melissa has been working on sustainability in retail here at Gap Inc. since a time when it wasn't so trendy. As someone who has devoted the better part of her career to not only the concept of sustainable solutions in retail, but also the practice, she understands what it takes to truly have an impact on the environment and the people living in it.

WHAT DO YOU DO FOR GAP INC.?

I help improve conditions for the planet and the people affected by our industry through innovations in the product we make and sell.

WHAT INSPIRES YOU?

My team — they are rock stars! Smart, savvy, compassionate, and committed to driving our values into everything we do.

STYLE PERSONALITY

Practical. Call it “pragmatic preppy." For me, my style needs to look professional, but also work for all the activities in my day.

GO-TO OUTFIT

Jeans and a blazer. I'm rocking my go-to today!

ALL-TIME FAVORITE PIECE OF CLOTHING

My Gap denim jacket. It's been to at least seven countries so far.

LAST PURCHASE

Sneakers for my 5-year old daughter. She's rough on shoes!

WHAT YOU'VE LEARNED FROM CUSTOMERS

Feedback matters! Making your voice heard can make a difference.

FAVORITE GAP INC. MOMENT

Helping to launch Gap(RED). I just wish I had the chance to meet Bono when he was here at the office!

FIRST JOB

Store Associate at Surf & Skate. It was a retail store in Modesto, California.

EPIPHANY MOMENT

Meeting women in the factories that make our clothes and seeing firsthand how the commitments Gap Inc. makes to them impacts them and their families, in real and tangible ways. It was truly the moment when I realized what we do really matters.

ALWAYS PUTS YOU IN A GOOD MOOD

Dessert. Yum!

THEME SONG

“Don't Stop Believin'" by Journey

SOMETHING PEOPLE DON'T KNOW ABOUT YOU

I'm the first in my family to get a 4-year college degree.


Explore how Gap Inc.'s Sustainability team is working to reduce the company's water footprint. 

Discover more #WeAreGapInc profiles.

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