About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About the Role
The Senior Manager of Promotional Planning & Execution supports Old Navy’s end-to-end promotional strategy and execution, helping deliver compelling customer-facing offers that drive traffic, conversion, and engagement across channels. Reporting to the Director of Commercial Planning & Execution, this role plays a critical part in shaping the brand’s commercial narrative and ensuring seamless execution of promotional
programs.
What You'll Do
Promotional Planning & Strategy Support
- Partners with the Director to develop and maintain the promotional calendar in alignment with brand financial goals and customer insights.
- Manages execution of key promotional programs, including Primary and Secondary offers, Item of the Week, Loyalty incentives, and Bounce Back programs.
- Supports scenario planning and in-season adjustments based on performance and investment reviews.
- Represents Promotional Planning cross functionally; synthesizes complex data into compelling narratives for executive stakeholders.
- Acts as a key connector across functional domains including Online Experience, Stores, Merchandising, Marketing, Inventory, Finance, and Operations.
- Lead weekly commercial planning touchpoints with Merchandising Planning teams to ensure cohesive execution and alignment.
Market & Data Insights
- Provide a strong understanding of market and competitive trends to inform planning decisions.
- Leverage data-driven insights to optimize planning and enhance customer experience across all channels
Execution & Omnichannel Coordination
- Oversees day-to-day execution of promotional plans across stores and digital channels, ensuring alignment with customer promise and operational readiness.
- Drive Canada and influence U.S. to ensure effective leverage market application and manage deviations from the US Specialty Omni Plan.
- Coordinates with cross-functional partners (Marketing, Merchandising, Online Experience, Inventory, and Operations) to ensure consistent value messaging and flawless delivery.
- Supports documentation for the Plan and its change management, including but not limited to the Commercial Calendar, the weekly Commercial Recap, and ad hoc urgent updates as needed.
- Monitors in-season performance and recommends tactical adjustments to optimize results.
Cross-Functional Collaboration
- Acts as a liaison between Commercial Planning and key partner teams to ensure smooth communication and alignment.
- Prepares and delivers clear updates and insights for leadership forums as needed.
- and feedback to build team capability and engagement.
Continuous Improvement
- Participates in post-mortem reviews to capture learnings and inform future planning.
- Leverages data and customer insights to recommend enhancements to promotional strategies.
- Supports process improvements and efficiency initiatives
Who You Are
- 5–7 years of experience in promotional planning, retail, or consumer goods.
- Strong analytical skills and ability to translate data into actionable insights
- Experience in campaign execution and cross-functional coordination.
- Comfortable working in a fast-paced, dynamic environment.
- Strong communication and organizational skills.
- BA/BS required; MBA a plus.
Benefits at Old Navy
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $137,500 - $178,800 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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