About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
The Sr. Real Estate Manager – Workplace Experience is responsible for all transaction management, landlord relations and external broker partnerships for the North America HQ real estate portfolio. This critical role, based in San Francisco, will be responsible for the real estate-related oversight of 10+ HQ properties in multiple states.
What You'll Do
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Transaction/Portfolio Management
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Manage all Facilities Real Estate transactions including leasing, subleasing, purchasing and selling of all “non-store” real estate. (i.e. office, studio, data center, call center, and land/parking). Transaction/Portfolio Management includes the following:
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Track and report on, options, rights, and expiration dates
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Partner with internal business partners to define space needs and understand the uniqueness of the operation
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Track and evaluate market information for opportunities
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Manage and maintain a network of brokers and real estate consultants, including interviewing and hiring new brokers and consultants where needed
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Tour markets and evaluate potential facilities options and all other facets of the site selection process
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Prepare and/or review financial models
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Negotiate all business/deal terms
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Prepare employee residential “heat” map and evaluate transportation issues, when appropriate
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Prepare approval memos and facilitate obtaining the appropriate approvals
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Coordinate space planning/fit plans with Facilities Planning
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Coordinate budget/fit-out/move costs with Facilities Planning
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Work with Real Estate Law to negotiate the legal terms in the transaction documentation.
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Hire/engage consultants/inspectors/surveyors
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Lease Administration/Finance
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Conduct quarterly conference calls with key members of the Real Estate administration, tax, and finance groups to review upcoming transactions, dates, processes, and issues
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Conduct bi-weekly calls with Tax and Logistics teams to discuss upcoming transactions, tax claims, incentive opportunities and various other tax related topics
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Work with Occupancy Audit to facilitate audits on Operating Expense pass-throughs
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Work with Lease Incentive Billing team to facilitate obtaining TI allowances and other lease incentives due from landlords
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Obtain Certificates of Insurance from Risk Management
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Work with Real Estate Law to get Estoppel Certificates reviewed and signed
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Prepare 10-K Report information for Corporate Control department
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Maintain Database of all “non-store” facilities
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Property/Project Management
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Maintain landlord contacts and relationships
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Work with landlords to ensure all lease terms are being adhered to by both Gap and the landlords
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Work with Workplace Experience teams in resolving escalated issues with the landlords
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Resolve or escalate facilities issues within leased facilities
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Assist Project Managers with their projects by taking on tasks, as needed
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Attend tenant/building owner conference calls and meetings
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Attend project conference calls/meetings and provide support
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Legal
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Interpret lease clauses for team and escalate to RE Law if necessary
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Work with RE Law to negotiate the legal terms in documents
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Submit documentation to RE Law for insertion into legal files
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Meet bi-weekly with RE Law to review projects and outstanding issues
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Enforce legal documents with landlords and vendors or escalate to RE Law if needed
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Other/Misc
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Field calls/emails and interact with outside entities including governmental agencies, neighboring landlords and tenants, etc.
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Provide guidance to international business partners with regards to real estate matters
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Interface and partner with Strategic Sourcing on Contracts and develop tools for tracking. Work with team on issues
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Provide daily support on a variety of unique issues that pop up (like POPOS, homeless issues, government easements, neighbor relations)
Who You Are
10 years minimum Real Estate transaction and portfolio management-related experience in a top corporate workplace environment
Must have exceptional communication and presentation skillset to guide, influence, and convince others
Degree in Real Estate or Business Administration/Management (or equivalent Real Estate experience). Real Estate license, CoreNet, BOMA, or IFMA certification is a plus
Thorough understanding of MEP floor plans & blueprints
Ability to manage multiple tasks, prioritizing and adapting appropriately
Be self-accountable. Strive always to meet or exceed the performance standard
Diligence is a must. Candidate should ensure attention to detail when creating or monitoring processes and requests
Curiosity is welcome and encouraged. Demonstrates ability to brainstorm with the Workplace Experience leadership team, offering ideas and alternate solutions to improve the overall HQ Hub experience
Strong technical, organizational, and project management skills, including the ability to manage multiple competing priorities
Ability to schedule and prioritize workload effectively
Thorough working knowledge of facilities, construction, and project management
Expertise with financial accounting and CapEx & OpEx budgeting
Excellent problem-solving ability
Expertise with Microsoft Office applications require
Self-starter with the ability to work independently with little supervision
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $149,600 - $198,200 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.