About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
In this role, you will enable adoption and sustainability of Software Asset Management (SAM) capabilities across the enterprise, supporting continuity and compliance of software usage and licensing. You will help safeguard GapTech and the broader business from financial, operational, and reputational risks associated with software non-compliance by ensuring accurate visibility into software entitlements and consumption. You will minimize risk and business disruption by proactively managing software license utilization, guiding teams on compliant use of software products, and communicating remediation paths when exceptions arise.
What You'll Do
Leverage SAM tools and data sources (e.g., Flexera, SaaS management platforms, vendor
portals) to analyze entitlement vs. consumption across both packaged and SaaS software,
ensuring licensing compliance and cost optimization.
Collaborate with software product owners to define, implement, and continuously
improve point-of-installation validation processes that enforce compliance before
deployment.
Proactively monitor and manage installations of packaged software in partnership with
IT Operations and Product teams to avoid over-consumption and mitigate audit exposure.
Integrate SaaS subscription tracking and governance to prevent over-assignment or
underutilization of licenses, reducing the likelihood of true-up or unplanned renewal costs.
Partner closely with the SAM Senior Manager to evaluate and prioritize compliance
and risk exposure using a defined risk-versus-impact framework.
Ensure contract, entitlement, and procurement data in SAM systems are accurate,
complete, and current to support trustworthy compliance reporting and vendor
negotiations.
Coordinate and support software license audits and reviews, providing accurate data,
maintaining documentation of entitlements, and managing audit response processes.
Collaborate cross-functionally with Procurement, Finance, Legal, and Product teams to
establish and enforce license compliance controls and to inform future sourcing decisions.
Identify optimization opportunities through research, data analysis, and trend
monitoring, driving continuous improvement in SAM processes and tool utilization.
Deliver clear communication and reporting on compliance posture, trends, and risks to
leadership, promoting transparency and accountability across the software lifecycle.
Ensure quality of compliance services and guidance, balancing risk mitigation,
operational continuity, and cost-effectiveness in meeting business needs.
Who You Are
Bachelor’s degree in Information Technology, Business, or a related field (or equivalent work
experience).
5+ years of experience in Software Asset Management, IT Asset Management, or IT
Procurement, with a focus on software license compliance (or equivalent work experience)
Strong understanding of software licensing models (perpetual, subscription, SaaS, user-
based, processor-based, etc.) across major publishers such as Microsoft, Adobe, IBM,
Oracle, and others.
Experience with SAM and discovery tools such as Flexera, ServiceNow SAM, or other
enterprise license management platforms.
Proven ability to analyze entitlement and consumption data and translate findings into
actionable compliance insights.
Familiarity with SaaS management and usage analytics tools for subscription tracking
and optimization.
Demonstrated ability to collaborate cross-functionally across IT, Procurement, Legal,
and Finance to address compliance and risk.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $146,500 - $190,500 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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