Sr Director, Gap HR Commerce & Experience

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About the Role

In this role you will serve as the HR leader for Gap Commerce & Experience, providing direct HRBP support to Gap’s stores and e-commerce organizations. You will be responsible for developing people strategies, overseeing a team of HR Business partners, providing thought leadership to these organizations and Leadership Teams, developing and executing talent management and change management strategies and partnering with key Gap Inc. HR solution centers. Key focus areas include: organization development, culture & engagement, equity & belonging, organizational effectiveness, and change management.

What You'll Do

• Provide thought leadership and consultation/support on people and organizational strategies and initiatives: collectively, directly and through matrix management throughout the organization, leveraging resources, programs and tools to achieve desired outcomes
• Actively participate with and influence senior level executives and leadership teams, advising on people and organization impact of business plans and decisions; ensure that change and transformation plans are established and effectively executed
• Identify and implement strategies which improve employee engagement year over year, as measured through the continuous listening process;
• Analyze HR metrics to identify business opportunities working with leadership to develop and implement solutions
• Proactively partner with the business and HR partners in Talent Acquisition and Learning & Development to develop strategies to strengthen or fill gaps, as needed, to ensure a ready now talent pipeline; identify and deploy appropriate retention strategies to promote organizational stability
• Lead and develop a team to support effective execution of all objectives, and enable professional development and career growth for team members

Who You Are

• High level of comfort with most HR disciplines (employee relations, compensation, benefits, OD, talent management, talent acquisition)
• High level of personal and professional integrity and ethics (authentic, compassionate, genuine and honest); good communicator; good listening skills and problem solver
• Strong business orientation, drive for results, and desire to win; Comfortable driving change and embracing innovation in face of ambiguity and complexity
• Develop innovative solutions for complex situations in a fast-changing environment; cover a wide range of activities requiring complex judgments
• Comprehensive understanding of theories and practices in multiple related subject areas

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees