About Gap Inc.
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.
Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.
Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.
We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.
We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.
About the role
The Office of AI at Gap Inc. is seeking a Manager, Product Journey to own a defined portion of the Indigo X execution roadmap. The role provides dedicated delivery leadership within the Product Journey as its scope expands across product and marketing-related AI opportunities.You will translate journey priorities into executable work, coordinate cross-functional teams, and ensure initiatives move from concept through testing and delivery with clear outcomes.
What you'll do
- Own delivery of a defined portion of the Indigo X roadmap.
- Translate Product Journey priorities into clear initiative plans, milestones, owners, and outcomes.
- Coordinate product, business, technology, data, and other partners required to move initiatives forward.
- Manage day-to-day execution, dependencies, decisions, risks, and follow-through.
- Support prioritization of opportunities based on expected business value, feasibility, readiness, and strategic alignment.
- Define objectives and success measures for pilots and test-and-learn initiatives.
- Prepare initiatives for relevant review and stage-gate decisions.
- Capture learnings from pilots and recommend whether initiatives should iterate, scale, or stop.
- Communicate progress, outcomes, and risks to Product Journey and Office of AI leadership.
Who you are
- Experienced product, innovation, strategy, or program leader with a strong execution orientation.
- Ability to translate broad strategic priorities into concrete roadmaps and delivery plans.
- Skill coordinating multidisciplinary teams without requiring direct authority over every contributor.
- Strong problem solver who can manage ambiguity while maintaining delivery momentum.
- Comfort evaluating emerging technology through a business-value lens.
- Effective communicator with both business and technical audiences.
- Experience establishing success measures and using evidence to inform next-step decisions.
- Strong collaborator who can work across product, marketing, technology, and other functions.
Preferred Qualifications
- Experience with AI, emerging technology, digital product development, or innovation programs.
- Familiarity with retail product creation, merchandising, marketing, or creative workflows.
- Experience operating test-and-learn programs or taking pilots toward scale.
- Familiarity with Agile or product-delivery practices.
Salary Range: $142,300.00 - $185,000.00
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
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