About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
The Senior Manager, Learning & Development is a future-forward HR leader responsible for designing and executing integrated talent strategies that accelerate growth, build organizational capability, and strengthen resilience across the Product-to-Market functions. This role requires a growth mindset, learning agility, and comfort operating in ambiguity, while shaping innovative solutions that equip our people to thrive in a rapidly changing retail landscape.
As a strategic thought partner, this leader will collaborate across business, HR, and technology teams to ensure we are cultivating a high-performing, future-ready workforce aligned with Gap Inc.’s transformation and growth objectives.
What You'll Do
Learning & Development
- Deliver a learning strategy that advances functional capability building, leadership development, early talent development, and enterprise transformation (e.g., P2M).
- Oversee design, delivery, and measurement of learning programs that are adaptive, forward-looking, and scalable—including onboarding, technical training, and change leadership.
- Curate and integrate innovative approaches (e.g., digital platforms, microlearning, coaching networks, social learning, simulations) to foster continuous skill evolution.
- Apply a test-and-learn mindset to measure impact, leverage feedback, and continuously improve programs for long-term business outcomes.
Employee Experience & Engagement
- Champion a culture of continuous learning, growth, and adaptability to enhance employee engagement and career development.
- Use modern instructional design and digital-first learning strategies to create meaningful, personalized, and inclusive learning experiences.
- Inspire employees to embrace change and build resilience in times of transformation.
Cross-Functional Collaboration
- Partner with HRBPs, business leaders, People Analytics, and Change Management to integrate learning strategies into broader enterprise initiatives.
- Act as a connector and influencer, driving alignment across functions in environments of complexity and ambiguity.
Who You Are
- 5+ years of experience in learning design, facilitation, and/or program delivery—preferably within a retail or fast-paced consumer environment, with 3–5 years in an enterprise-wide scope.
- Proven ability to lead learning strategy in complex, ambiguous, and rapidly evolving contexts, including enterprise transformation and leadership development.
- Demonstrated growth mindset, resilience, and agility—able to experiment, pivot, and innovate in response to business needs.
- Strong facilitation, content design, and stakeholder engagement skills with the ability to influence at all levels.
- Experience with modern learning technologies, digital learning ecosystems, and future-forward practices.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $149,600 - $198,200 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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