About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About the Role
As the Manager of Merch Analytics & Testing, you will have an exciting opportunity to lead cross-divisional reporting, analytical projects and testing strategy at Old Navy. In this role, you will have outsized impact by testing and developing future merchandising strategies. You will partner cross-functionally to design, execute, and scale structured tests that improve customer experience, operations, and financial outcomes. This is a strategic role and requires deep retail process knowledge, strong analytical and project management skills, and an entrepreneurial mindset.
What You'll Do
- You will shape the department’s high-level mission while overseeing testing methodologies, tools, and clear reporting of results and other initiatives.
- Design end-to-end tests; including generating a hypothesis, developing KPIs, managing the operational plan and sharing out results.
- Manage cross-functional relationships to ensure testing accuracy and deliver statistically relevant, actionable recommendations.
- Standardize testing frameworks to enable repeatable, scalable execution.
- Lead a small team and create an environment that fosters growth and learning.
- Prepare executive level readouts and strategies including reporting.
Who You Are
Retail Acumen & Analytical Skills
- Strong understanding of store operations and online retail strategy.
- Experience designing and running tests, managing pilots and complex projects from beginning to end, with the ability to translate insights into action.
- Candidate should be extremely organized and able to orchestrate and manage multiple workflows across cross-functional teams.
Collaboration & Leadership
- Proven success managing complex projects across disparate teams. Strong listening skills and the ability to influence without authority.
- The candidate should be analytical, curious, resilient and not afraid of strategic pivots.
Experience & Education
- 7+ years in retail operations, merchandising, testing, strategy, or related field.
- Education – BA/BS degree required, with an emphasis on statistics, data management, supply chain or economics.
- Software knowledge – Advanced skills in Microsoft Excel and Power BI (preferred). Experience working with different testing software. Ability to code or understand code preferred.
- Strong understanding of testing methodologies and statistics.
Benefits at Old Navy
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $107,500 - $139,800 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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