Posted on: September 18, 2025 | Job#: R198132

Beauty Brand Associate - Maple Hill Pavilion

Part time
5294 W Main Street, Kalamazoo, MI, US 49009

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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. 

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the Role

At Old Navy, we’re all about celebrating beauty in every form—and we’re looking for a Beauty Brand Associate who shares that passion. In this role, you’ll be a go-to expert on the sales floor, solving our customer’s styling and service needs by navigating Old Navy’s best-of beauty and personal care curation, offering personalized beauty recommendations, and creating a welcoming, inclusive shopping experience

What You'll Do

  • Greet every customer with enthusiasm and help customers find beauty products that suit them best
  • Stay current on Old Navy and 3rd Party featured brands, new arrivals, and beauty trends
  • Demonstrate product knowledge across all beauty and personal care categories
  • Support brand events, in-store demos, and seasonal promotions
  • Maintain clean, well-stocked, and visually appealing displays
  • Help meet daily sales goals through suggestive selling and upselling
  • Collaborate with team members to deliver an exceptional guest experience
  • Provide feedback on the beauty experience and how customers are responding
  • Promote loyalty by educating customers about our loyalty programs
  • Be accountable to personal goals which contribute to overall store goals and results. 
  • Support sales floor, fitting room, cash wrap, back of house, based on business needs.

Who You Are

  • A love for beauty and a desire to help others feel confident
  • Strong communication and customer service skills
  • A team player who thrives in a fast-paced retail environment
  • Willingness to learn about new products and share that knowledge
  • Previous retail or beauty experience is a plus, but not required
  • Availability to work evenings, weekends, and holidays as needed

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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