About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
The Sr. Manager, Design Development PMO is a critical connector across Store Development, driving clarity and alignment through complex design workflows. This Sr. Manager brings structure to ambiguity, simplifies complexity into compelling and actionable stories, and collaborates across diverse functions to enable fast, high-quality decision-making.
What You'll Do
Key Responsibilities
- Develop and maintain Design Development due dates within holistic project milestone plans.
- Create structured, easy-to-consume project plans, decision logs, and communication pathways.
- Synthesize complex design and technical information into simple, clear narratives for leadership and partners.
- Coordinate Design Development review sessions including agendas, deliverables, and follow-ups.
- Oversee samples, timelines, and approval workflows to ensure efficient movement of information.
- Maintain trackers summarizing design elements, decisions, milestone status, cost impacts, and deadlines.
- Lead project touchpoints to ensure cross-functional alignment and surface risks early.
- Identify challenges and recommend proactive solutions to maintain momentum.
- Support design development needs for special projects, programs, and new concepts.
Leadership & Core Competencies
- Drive for Clarity: Creates structure and order in ambiguous situations and translates complexity into simple communication.
- Simple Storytelling: Crafts crisp narratives that help teams and leaders understand status, risks, and key decisions.
- Collaboration & Influence: Builds trust, facilitates alignment, and influences outcomes across cross-functional teams.
- Strategic Problem Solving: Anticipates issues and navigates them with creativity and sound judgment.
- Program Leadership: Drives operational excellence and manages multiple workstreams with discipline and clarity.
- Strategic Leadership: Connects day-to-day delivery to broader Store Development and enterprise priorities.
- Cross-Functional Influence: Leads alignment across Design, Architecture, Construction, Creative, and Brand partners.
- Operational Leadership: Ensures teams meet key deliverable dates and proactively removes roadblocks.
- People Leadership: Models clarity, communication excellence, and partnership across teams.
Who You Are
- 7–10 years in Store Development, Design Development, PMO, Creative Operations, Architecture, or related fields.
- Demonstrated ability to document and clarify complex initiatives.
- Strong interpersonal skills with an ability to influence and align cross-functional teams.
- Experience working in matrixed or multi-brand environments is preferred.
- Exceptional organization, time management, and communication skills.
- A clarity-creator who brings order and focus to ambiguous or complex situations.
- A communicator who distills complexity into simple, compelling messaging.
- A collaborative partner who builds strong cross-functional relationships.
- A strategic problem solver with strong business acumen and proactive drive.
- Highly proficient in Microsoft 365 (PowerPoint, Excel, MS Project)
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $149,900 - $194,900 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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