Posted on: January 30, 2026 | Job#: R206388

Sr. Analyst, Transportation Parcel Operations

Full time
1360 Dolwick Drive, Erlanger, KY, US 41018

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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

This role supports parcel cost performance across the Gap Inc. North American market, consisting of all parcel movement (inbound and outbound from DCs, Stores, HQ and Vendor locations). Success will require a strong ability to process and present data, interact technically with internal and external system products, as well as responsibilities for cross-functional and carrier data gathering. This candidate must be able to leverage understanding of financial data and create analytical business cases, models, and forecasts against this data, as well as support the design and implementation of operational process improvement initiatives.

What You'll Do

  • Ownership of internal and external partner reporting supporting parcel operations through analytics and forecasting
  • Prepare documentation and lead carrier performance reviews – to ensure operational excellence
  • Prepare documentation and lead executive discussions regarding carrier cost and performance
  • Systems maintenance, monitoring, and influence of system (TMS) development and design
  • Project manage improvement initiatives and strategic projects aimed at parcel efficiencies – cost reduction and performance improvement
  • Build and model scenarios in conjunction with finance and key business partners to ensure cost predictability. Manage and leverage external vendor relationships, consulting and data as part of these scenarios.
  • Provide parcel data inputs to cross-functional projects and programs. Partner cross-functionally to ensure output drives clear and consistent business outcomes directly linked to margin/ profitability
  • Develop strong relationships with internal business partners and external suppliers. Manage existing relationships and utilize external network to develop new supplier relationships for Gap Inc
  • Liaison between shipping operations and technical (IT and Product Management) teams to ensure carrier system integration, reliability and continuity

Who You Are

  • Bachelor's degree required. Masters or equivalent preferred
  • 3 - 5 years transportation, supply chain operations, or statistical analytics and network modeling (retail industry preferred)
  • Highly analytical; proficient in MS Office and data visualization tools
  • Familiarity with OMS, WMS and TMS operating systems
  • Understanding of parcel operations, costing, systems, financials, and contracts
  • Curiosity and self-starter mentality with aptitude to uncover hidden cost opportunities within large data sets
  • Excellent communication skills, both verbal and written are required
  • Ability to summarize and present across various levels of leadership
  • Geographic Location Requirement – Erlanger, KY
  • Travel Requirement – Less than 10%

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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