About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
The Sr. Manager, Background Screening Program is responsible for leading the strategic direction, execution, and continuous improvement of the company’s background screening program. This role ensures compliance with all applicable laws and regulations, manages vendor relationships, and partners cross-functionally to support safe and informed hiring decisions. The ideal candidate brings deep expertise in background screening, risk mitigation, and program management, with a strong focus on operational efficiency and candidate experience.
What You'll Do
- Lead the end-to-end background screening program, including policy development, process design, and compliance oversight.
- Serve as the subject matter expert on background screening laws (e.g., FCRA, Ban the Box, state/local regulations).
- Manage relationships with third-party background screening vendors, ensuring service level agreements (SLAs), data accuracy, and timely results.
- Collaborate with Legal, HR, Talent Acquisition, and Compliance teams to align screening practices with business needs and regulatory requirements.
- Monitor and analyze program metrics, trends, and audit results to identify opportunities for improvement.
- Develop and deliver training and communication materials to internal stakeholders.
- Lead investigations and escalations related to background screening discrepancies or disputes.
- Stay current on industry best practices, emerging risks, and legislative changes impacting background screening.
Who You Are
- 5+ years of experience in background screening, human resources, or compliance
- Strong knowledge of federal, state, and local background screening laws and regulations.
- Proven experience managing third-party vendors and cross-functional projects.
- Excellent analytical, communication, and stakeholder management skills.
- Ability to work in a fast-paced, high-volume environment with a strong attention to detail.
- Experience in retail, logistics, or large-scale hiring environments.
- Prior leadership experience preferred
- Familiarity with applicant tracking systems (ATS) and background screening platforms.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $117,100 - $155,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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