About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values. You’ll need to understand the big picture strategy and work with cross-functional teams and external partners.
What You'll Do
- Serve as a roving security presence, rotating across assigned posts and responding to evolving operational needs across the campus.
- Conduct proactive patrols of interior and exterior areas to identify safety hazards, enforce access control policies, and deter unauthorized activity.
- Operate and monitor security systems, including CCTV, access control, fire/life safety panels, and radios.
- Respond quickly and effectively to emergencies, incidents, and alarms—serving as first responder and liaison to internal and external responders.
- Maintain security logs, incident reports, and documentation with accuracy and professionalism.
- Assist in issuing, managing, and retrieving temporary badges, keys, and visitor credentials.
- Support the implementation of emergency preparedness plans and lead drills or exercises as directed.
- Provide concierge-style customer service to employees, contractors, and visitors—delivering a secure and welcoming experience.
- Collaborate with internal departments and vendors to support special events, VIP visits, and operational projects.
- Participate in departmental projects, audits, and process improvement efforts as assigned.
- Attend regular team briefings, training, and compliance sessions to stay current with security protocols and procedures.
- Ensure adherence to all safety, security, and compliance policies within the workplace.
Who You Are
- Professionalism, with the ability to represent the Global Security team in high-visibility corporate environments.
- Customer-first mindset and the ability to de-escalate situations with tact and discretion.
- Keen situational awareness and a proactive, problem-solving approach to security challenges.
- Strong written and verbal communication skills.
- Reliable attendance, adaptability to shift assignments, and willingness to work weekends or holidays if needed.
- Customer Service Excellence: Delivers white-glove support while maintaining firm control of security standards.
- Crisis Response: Maintains composure and clear judgment under pressure during medical, fire, or security incidents.
- Technical Proficiency: Skilled in using access control platforms, video surveillance tools, and communications systems.
- Team Collaboration: Works effectively across teams while also performing independently with minimal supervision.
- Project Support: Assists in department-led initiatives including audits, process reviews, and operational rollouts.
- Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and dynamic post assignments.
Minimum - 3+ years of experience in a security officer role, preferably in a corporate, hospitality, or high-security environment.
- Familiarity with access control systems, CCTV, visitor management, and emergency procedures.
- Strong track record of dependability and professional integrity.
- Flexibility to work a rotating schedule, including evenings, weekends, and holidays as needed.
- Ability to meet physical demands of the role, including extended standing, walking, and responding to emergencies.
- Successful completion of a criminal background check and any required licensing or certifications.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $23.10 - $28.80 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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