Posted on: April 24, 2024 | Job#: R163982

Home Design Consultant - Natick Mall

Full time
1245 Worcester Road, Suite 1082, Natick, MA, US 01760


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About Banana Republic

Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for today’s modern world. ​​Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Through our home and art collections, we extend beyond apparel and are a part of our customers' lives at home.​​

We are creating memorable, immersive experiences online and in-store that build lasting relationships and solve our customers’ lifestyle needs.  ​​Our team is made up of passionate and curious storytellers who are pushing the boundaries to deliver consistent, quality product through an elevated customer experience.  Sound interesting? Join us as on the BR journey as we create what’s next.

About the Role

As a Banana Republic Home Design Consultant, you have a passion for creating aspirational and on trend looks that enhance the customer's emotional connection to the brand. You build meaningful and lasting relationships with your customers, leveraging your thorough understanding of interior design, lifestyle brands and seasonal trends to guide and advise your customers looking to furnish an entire room or simply add an accent piece. As a Home Design Consultant, you will contribute to a positive, friendly and inclusive environment that inspires and makes our customers feel welcome. Your goal is to grow the business by genuinely wanting to create an outstanding and elevated customer experience.

What You'll Do

  • Support and maintain sales goals as communicated by your leadership team
  • Promote design services to clients in order to elevate their shopping experience
  • Build rapport with customer by demonstrating strong product knowledge and interpersonal skills
  • Develop lasting relationships with clients through clienteling
  • Ensure brand is brought to life through refined aesthetics and merchandising
  • Represent the brand and understand the competition and home furnishings landscape
  • Demonstrate values and behaviors that amplify our Words to Live by
  • Create an inclusive environment through meaningful and authentic connections with employees and customers

Who You Are

  • Proven success in elevated selling culture and experience leveraging clienteling behaviors in premium or luxury retail environment with home furnishings
  • Strength in driving metrics to deliver results that will meet or exceed business goals
  • Ability to navigate various technology platforms and devices with or without a reasonable accommodation as part of the selling experience
  • Ability to build/maintain a client based and provide creative furnishing solutions for clients
  • Ability to manage complex customer issues or concerns in a timely manner
  • Flexible to work days, nights, weekends and holidays to meet the needs of the business; consistent scheduling may be available as required by state and local laws
  • Ability to lift and carry 50lbs. with or without a reasonable accommodation
  • You have 12+ months previous sales experience in a premium or luxury retail environment with home furnishings, with some interior design or spatial planning experience preferred
  • High School+ diploma or GED
  • A champion for Gap Inc culture

Benefits at Banana Republic

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

US Candidates
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.


We’ll send you to our application portal to get started.

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