About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
Key Responsibilities
Conduct proactive mobile and foot patrols of buildings, parking lots, and perimeters to deter and detect safety or security risks.
Operate and monitor security systems including CCTV, access control, intrusion alarms, mobile phones, and radio communications.
Oversee building access and credentialing, verifying employee, contractor, and visitor authorization.
Respond promptly to alarms, emergencies, and incidents, providing professional assistance and coordination with the Global Security Operations Center (GSOC) and emergency services.
Conduct inspections of entry points, emergency exits, and restricted areas to ensure compliance with safety and security standards.
Document patrol activity, observations, and incidents through detailed, timely written and digital reports and shift logs.
Maintain regular communication with the Security Shift Supervisor and GSOC regarding all incidents or unusual activity.
Participate in emergency response drills, safety training, and briefings to maintain readiness and compliance.
Care for assigned patrol vehicles and issued equipment, including daily inspections, cleaning, and ensuring functionality.
Promote and uphold Gap Inc.’s “Safeness for All” philosophy by fostering a culture of safety, professionalism, and inclusion.
Competencies
Professionalism: Maintains composure and sound judgment in both routine and high-pressure situations.
Customer Focus: Provides exceptional “white glove” service and ensures a welcoming yet secure environment.
Situational Awareness: Demonstrates strong observation, anticipation, and risk-identification skills.
Critical Thinking: Quickly analyzes information and responds appropriately to evolving situations.
Collaboration: Works seamlessly with team members, leadership, and cross-functional partners.
Adaptability: Adjusts effectively to dynamic schedules, priorities, and operational requirements.
Integrity: Upholds confidentiality, ethical conduct, and accountability at all times.
Communication: Communicates clearly, respectfully, and professionally with all stakeholders.
What You'll Do
- Serve as a visible and approachable security presence, ensuring the safety of employees, guests, and vendors.
- Provide exceptional customer engagement, assisting with inquiries, and supporting access procedures.
- Monitor and patrol designated zones to deter theft, vandalism, or safety hazards.
- Respond to medical, fire, and security incidents following established emergency response protocols.
- Coordinate directly with GSOC, internal security teams, and emergency responders during critical events.
- Conduct risk assessments and contribute to continuous improvement of emergency plans and security protocols.
- Support event and visitor operations, maintaining balance between hospitality and protective measures.
- Report unsafe conditions or maintenance issues that could impact the safety of employees or guests.
- Participate in training sessions, policy reviews, and readiness exercises to maintain operational excellence.
Who You Are
- At least 21 years of age with a high school diploma or GED.
- Minimum 3 years of professional security experience, ideally in a corporate or high-security setting.
- Valid California driver’s license with a clean driving record and reliable transportation.
- Able to pass a comprehensive background check and drug screening.
- Experienced in access control systems, CCTV monitoring, and incident management software.
- Strong written and verbal communication skills; capable of producing accurate reports and documentation.
- Physically able to stand, walk, and conduct patrols for extended periods and respond swiftly in emergencies.
- Willing to work varied shifts, including evenings, weekends, holidays, and special events.
- Holds or is willing to obtain certifications such as CPR/AED, First Aid, or AVIRT/Active Threat Response.
- Demonstrates professionalism, reliability, and a commitment to continuous learning and development.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $23.10 - $28.80 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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