At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.
Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.
Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.
We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.
We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.
About the role
In this role, you are responsible for supporting the movement of product, supplies, and non-merchandise through global air and ocean transportation channels. This position partners closely with internal teams, carriers, freight forwarders, vendors, and distribution partners to ensure shipments move efficiently, cost-effectively, and on time.The Analyst, Air & Ocean Transportation Operations will support day-to-dayinternational transportation execution, manage operational reporting, and use dataanalytics tools such as Excel and Power BI to identify trends, monitor performance, and recommend improvements. This role helps drive visibility, service reliability, cost optimization, and process efficiency across the global supply chain.
What you'll do
•
Support daily air and ocean transportation operations, including shipment
tracking, exception management, carrier coordination, and issue resolution.
•
Partner with freight forwarders, carriers, vendors, distribution centers, and
internal business teams to ensure timely and accurate movement of goods.
•
Monitor transportation KPIs, including transit time, on-time performance, cost,
capacity, delays, and service levels.
•
Build and maintain reporting tools, dashboards, and analysis using Excel, Power
BI, and other data platforms.
•
Conduct shipment-level analysis to identify cost-saving opportunities, operational
inefficiencies, and service improvement areas.
•
Support forecasting and capacity planning by lane, carrier, service level, and
shipping mode.
•
Analyze air and ocean freight spend, transit performance, lead times, and volume
trends to support business decisions.
•
Assist with cross-functional transportation initiatives, process improvements, and
strategic projects.
•
Prepare weekly, monthly, and quarterly reporting for leadership and business
partners.
•
Develop strong working relationships with internal stakeholders and external
transportation providers to drive operational excellence.
Who you are
•
Strong understanding of international transportation, air freight, ocean freight,
logistics operations, and end-to-end supply chain processes.
•
Advanced Excel skills, including pivot tables, formulas, data modeling, and large
data-set analysis.
•
Experience with Power BI or similar reporting and visualization tools preferred.
•
Strong analytical skills with the ability to translate data into insights,
recommendations, and business actions.
•
Ability to manage multiple priorities in a fast-paced, dynamic environment.
•
Strong communication and interpersonal skills, including the ability to partner
across multiple teams and influence outcomes.
•
Detail-oriented with strong problem-solving skills and the ability to identify root
causes and recommend practical solutions.
•
Comfortable presenting analysis, trends, risks, and recommendations in a clear
and logical manner.