Manager, Employee Relations

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.

We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.

About the Role

In this role, you will support company efforts to maintain a positive employee relations environment, inclusive of high employee engagement and performance as well as upholding company culture. You will help develop and implement proactive employee relations management strategies that support business partners’ business goals. You will help ensure business partners comply with employment law and Code of Business Conduct obligations and direct employment investigations, complaint resolution, and counsel and assess legal risk in high profile and high-risk employee relations situations

What You'll Do

• Ensure pragmatic, non biased, efficient and consistent resolution to high risk employee issues (i.e., discrimination, sexual harassment, workplace violence) that limits the Company’s exposure to legal liability and is consistent with the Company’s employee relations philosophy and values
• Assess employee impact on business proposals and proposed reorganizations; manage severance administration and policy guidance as appropriate for business partners
• Manage & influence proactive Employee Relations Strategy with business and HR leaders
• Support Gap Inc. Proactive Employee Relations strategy implementation to mitigate risk. Assist Gap Inc. Labor Relations competency building initiatives and trainings
• Assess organization needs; diagnose and recommend solutions that impact organizational health based on employee relations’ trends and business strategy
• Responsible for quality of services and advice in meeting business partner needs
• Responsible for end results of team and shares responsibility over resources, budget and adherence to policies

Who You Are

• Strong expertise in US employment law. Demonstrated proficiency in conducting complex internal investigations. Experience creating and maintaining a proactive employee relations strategy
• Excellent relationship building skills and the ability to effectively communicate with all levels of the organization (both verbally and in writing)
• High professional standards regarding customer service, confidentiality and integrity
• Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions
• Understanding of concepts and procedures specific to Employee Relations

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees