About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About the Role
Catalog Analyst is responsible for managing the online product catalog, ensuring accurate and consistent product listings, including attribution, category mapping, and descriptions across Old Navy US + CA websites for assigned product divisions. They work closely with cross-functional teams like Online Experience/Innovation, Copy Operations, Photo Operations, and other cross functional teams to deliver an optimized online shopping experience and on time delivery. This includes managing navigational updates and tagging to ensure navigation and facets align with the strategic intent set by the Online Experience teams. They are also responsible for ensuring products are appropriately mapped to relevant categories, managing PDP Tiles, improving the customer journey and site usability. By blending ecommerce merchandising expertise with strategic insights, they ensure the product catalog enhances the overall shopping experience, driving a seamless and up-to-date catalog that resonates with millions of daily visitors.
What You'll Do
- Execute initial product setup, product go live, and web mapping ensuring accuracy and high-quality work across the site, with an understanding of its impact on the customer experience.
- Manage quarterly photography shot requests/ASLR rules and ensure that while in-season, Photo teams are tracking to photography standards set in place.
- Validate product copy and shot strategy as it relates back to merchandising intent.
- Execute the vision of product site navigation, category storytelling, and seasonal navigation plans.
- Analyze roadblocks in the product-to-site pipeline for US and Canada. Resolve issues or coordinate with photo, copy, translation, and central product teams to ensure all products are approved for site publication prior to the planned publication date.
- Drive product catalog execution and serve as liaison between Online Experience, Content Production, and Marketing to bring the customer online shopping experience to life and meet or exceed the commercial plan and financial goals.
- Create visually compelling and business driving merchandise sorts supporting evergreen navigation and new product collections that drive business objectives while balancing the art to drive conversion.
- Construct, strategize, and navigate complexities of third-party vendor technologies, including related product recommendations, personalized merchandising, onsite and third-party search results, and outfitting templates and galleries.
- Manage BOPIS exclusions, product publication dates, and surfacing deactivations to Online Experience team that appear to be missed/forgotten to ensure timely reactivation where appropriate.
- Collaborate in projects and assignments of diverse scope.
Who You Are
- Strong working knowledge of site merchandising and operations processes, including direct experience with PIM systems (Stibo) and tools and technology.
- Excellent organizational and prioritization skills, with some project management experience. An eagerness to learn how the “machine” is run.
- Excellent oral/written communication, analytical and interpersonal skills to effectively work across all levels of the organization.
- 3-5 years of ecommerce, retail or merchandising experience.
- Bachelor’s Degree or equivalent
- Familiarity with fashion/online retail space a plus
- Ability to analyze data and troubleshoot issues that prevent products from appearing online, categorization and navigational issues and how requested changes will impact the site experience.
- Strong computer skills, in-depth knowledge of Microsoft Excel and Word, Outlook helpful.
Benefits at Old Navy
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $91,000 - $113,700 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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