Posted on: October 15, 2021 | Job#: R11388

Staff Software Engineer

Full time | 6001 Green Point Drive S, Groveport, OH, US 43125

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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

This hands-on Staff Systems Engineer role will support our Pivotal Cloud Foundry(PCF)/Tanzu Application Service (TAS) planfrom, which hosts 1000s of micro serices, java ode js based applications. This individual will maintain/manage the PCF/TAS platforms in both prod on prod environments, which includes the upgrades of the platform while using/building the automation pipepelines.. This role may be required to cover 24x7 rotational schedule for production support.

What You'll Do

  • Create, implement and manage Pivotal Cloud Foundry(PCF)/Tanzu Application Service (TAS) deployments while using tools bosh cli, cf cli, concourse pipelines
  • Provide expertise for operational management of Pivotal Cloud Foundry on monitoring, management, disaster recovery, security compliance/auditing, networking, storage, service brokers and buildpacks
  • Develop and deliver configuration and deployment automation through PCF/TAS required for continuously improving the functionality, availability, and manageability of platform and associated services.
  • Help apps migration from PCF to Kubernetes (Azure Kubernetes Service)
  • Use unix/linux scripting tools to build automation, pipelines for platfom management and troubleshooting.
  • Own full spectrum and platform support activities life cycle for both internal and external customers
  • Work with engineering teams to troubleshoot the application issues. Also, troubleshoot the platform, pipeline issues while maintaining/building the automated concourse pipelines using YAML script.
  • Meet and communicate regularly with the Engineering teams, updating them on product needs from customer perspective, and align your understanding of the product vision
  • Be the liaison for regular communication between various engineering teams and customer-facing teams on issues and product changes
  • Develop runbooks, how-to guides, and Leverage automation framework to improve processes, automate deployment, and improve manageability of environment
  • Analyze reported issues, production outages, production logs, and customer feedback to identify ways to enhance our product as well as make support processes more effective
  • Perform tasks that are often unstructured and address issues that are less defined requiring new perspectives and creative approaches
  •  Advanced troubleshooting and monitoring of service systems to ensure adequate SLA, capacity and expansion requirements are met for all customers

Who You Are

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.

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We’ll send you to our application portal to get started.

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