Posted on: June 24, 2024 | Job#: R170280

Senior Director - Data Governance

Full time
Two Folsom, San Francisco, CA, US 94105


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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

The Data Science and Analytics Team at Gap Inc. applies data analysis and machine learning techniques to drive business benefits for Gap Inc. and its brands.  The team’s focus is on creating analytical capabilities to support customer acquisition and retention, personalization and marketing at Gap Inc. Areas of expertise include segmentation, targeting, forecasting, marketing effectiveness measurement and optimizations, customer behaviors, site analytics and business growth initiatives. In this role, you will develop and implement a comprehensive data governance strategy tailored to unique business needs; encompassing all aspects of data management, quality, and security.

This role is located in our beautiful San Francisco hub.

What You'll Do

Crafting Strategic Data Governance Initiatives:

  • Develop and implement a comprehensive data governance strategy tailored to unique business needs, encompassing all aspects of data management, quality, and security.

Establishing Governance Frameworks:

  • Define and maintain data governance policies, standards, and procedures that promote data integrity, consistency, and transparency across our brands and systems.

Fostering Data Stewardship Culture:

  • Cultivate a culture of data stewardship and accountability by establishing clear roles, responsibilities, and ownership structures for data assets across the organization.

Ensuring Regulatory Compliance:

  • Collaborate with legal, compliance, and IT teams to ensure Gap Inc.'s data governance practices align with regulatory requirements (e.g., GDPR, CCPA) and industry standards.

Partnering with Data Teams:

  • Work closely with data engineering, architecture, and analytics teams to integrate data governance capabilities into our technology infrastructure and data pipelines.

Monitoring and Optimization:

  • Conduct regular audits, assessments, and reviews to evaluate the effectiveness of data governance initiatives, identify areas for improvement, and drive continuous optimization.

Leadership and Mentorship:

  • Provide guidance, mentorship, and training to data governance specialists, stakeholders, and business partners to foster a deep understanding of data governance principles and best practices.

Subject Matter Expertise:

  • Serve as a subject matter expert on data governance trends, emerging technologies, and industry benchmarks, sharing insights and recommendations with executive leadership and stakeholders.

Effective Communication:

  • Communicate key data governance concepts, initiatives, and outcomes to diverse audiences, including executive leadership, business stakeholders, and technical teams, using clear, compelling language and visuals


  • Across x- Legal, Audit, CISO and other line of defense functions to support information protection and risk mitigation strategies


  • Data governance meetings and committees, contributing to the continuous improvement of data governance policies and practices.

Who You Are


  • Senior leadership level experience in data management, data governance, or related roles, with a proven track record of leading successful data governance initiatives within the retail industry.

Technical Skills:

  • Strong understanding of data governance principles, data quality management, metadata management, and data security concepts. Experience with data governance tools and technologies (e.g., Collibra, Informatica, IBM InfoSphere) is highly desirable.

Leadership Skills:

  • Excellent communication, collaboration, and leadership skills, with the ability to influence stakeholders at all levels of the organization and drive alignment towards common goals.

Analytical Thinking:

  • Demonstrated ability to navigate ambiguity, analyze complex problems, and develop data-driven solutions in a fast-paced, dynamic environment.

Regulatory Knowledge:

  • Knowledge of regulatory requirements (e.g., GDPR, CCPA) and industry standards related to data governance, privacy, and security within the retail industry.

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $222,200 - $305,600 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US Candidates
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.


We’ll send you to our application portal to get started.

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