Posted on: July 2, 2024 | Job#: R170235

Manager, Creative Operations

Full time
Two Folsom, San Francisco, CA, US 94105


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About Banana Republic

Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for today’s modern world. ​​Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Through our home and art collections, we extend beyond apparel and are a part of our customers' lives at home.​​

We are creating memorable, immersive experiences online and in-store that build lasting relationships and solve our customers’ lifestyle needs.  ​​Our team is made up of passionate and curious storytellers who are pushing the boundaries to deliver consistent, quality product through an elevated customer experience.  Sound interesting? Join us as on the BR journey as we create what’s next.

About the Role

The Manager, Creative Operations works closely with Banana Republic creative and marketing operations to facilitate optimal functioning of both teams. The role will oversee the day-to-day operations of the creative group ensuring smooth process, timeliness, and flawless delivery. The role is an exciting opportunity to be an integral partner in enabling high performing teams to achieve even greater success during a pivotal phase of brand transformation.

What You'll Do

  • Acts as bridge between creative and project owners, with keen knowledge of project details and desired results
  • Owns daily, short and long term scheduling and project prioritization for the creative team
  • Supports Creative Director in daily communication, agenda preparation and meeting facilitation
  • Ensures creatives are aware and prepared for upcoming milestones—preps resources and information needed to gudie creative development and solutions
  • Anticipate challenges, roadblocks and potential delays and proactively provide recommendations and contingency plans
  • Partners with marketing operations to develop and optimize creative workflows and process, reducing complexity and non-creative work where possible. 
  • Collaborate with cross-functional teams including marketing, copy, site merch, project management and production through lifecycle of projects
  • Creates and maintains a positive creative culture

Who You Are

  • A proactive leader who facilitates efficient workflow and decisions
  • A dynamic collaborator skilled at communicating, making connections and negotiation within the creative space
  • Thrives in a fast-paced environment where deadlines, priorities, and initiatives pivot frequently
  • Organized, detail oriented, with ability to manage multiple projects at once
  • Embodies a positive and solutions oriented mindset, operates with a “calm sense of urgency”
  • Leads with respect, empathy and humility
  • 5+ years of Project Ops experience, with a focus on creative, executional and organizational excellence
  • Understanding of creative processes, including branding, graphic design, content development, and image making
  • Passion for creative culture and lifestyle/fashion
  • Master in Office suite, Keynote, project management tools. Comfortable with Figma and Adobe Suite

Benefits at Banana Republic

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $112,100 - $148,500 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US Candidates
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.


We’ll send you to our application portal to get started.

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