Posted on: June 17, 2025 | Job#: R193360-NY5

Manager, Communications Old Navy

Full time
55 Thomas Street, New York, NY, US 10013

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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

In this role, you will build and develop innovative internal and external content strategies to support the company’s long-range plan. You will collaborate with internal and external partners to plan, develop, implement, and evaluate strategic communications. You will develop a deep understanding of the business and leverage your understanding of industry trends to shape stories that convey the company’s priorities, values, and market position.

What You'll Do

  • Celebrating Old Navy with thoughtful and inspiring communications.​
  • Crafting breakthrough stories that showcase the magic that Old Navy is (and will always be!) known for.​
  • Maximizing cultural relevance for new and existing audiences as partners to marketing​
  • Strengthen brand equity with consumers, media, employees and investors, and inspire brand reconsideration​
  • Educating and inspiring our employees through engaging brand meetings and messaging.​
  • Cultivating a sense of belonging for both customers and employees, while finding ways to spark joy.

    We also support Gap Inc. by aligning our work with Gap Inc. Communications Vision and Mission:
  • Cultivate champions who want to work for, shop at, and invest in Gap Inc. and our house of iconic American brands.​
  • Create breakthrough storytelling and experiences that elevate Gap Inc.’s narrative and serve as reasons to believe.​
  • Share resources with Gap Inc. communications teams across brands to ensure more efficient and effective work
  • Partner with the business to build a narrative that communicates our company’s business objectives, culture, and values to our employees, prospective employees, shareholders, and customers
  • Design, edit, and oversee the distribution of internal and external communication materials, including program communications, presentations, FAQs and fact sheets, press materials, speeches, articles, and social content
  • Provide guidance and support to executive management for internal and external meetings
  • Evaluate fit with target audience to ensure comprehension Implement metrics to evaluate effectiveness of communication plan delivery
  • Develop standards and guidelines for style and content
  • Responsible for quality of services and advice in meeting business partner needs
  • Responsible for end results of team and shares responsibility over resources, budget and adherence to policies

Who You Are

  • Ability to drive cultural and/or change initiatives, and position a brand/company as a great place to work
  • Creative, innovative, and curious; ability to move from concept to ideation to execution; strong bias for action
  • Ability to prioritize, multitask, and oversee multiple concurrent projects and workstreams with various business partners
  • Excellent written, verbal and advisory skills, including speechwriting experience; proven track record of delivering exceptional written work
  • Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $114,900 - $152,200 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

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