Posted on: December 23, 2025 | Job#: R205044-NY5

Director, Labor Strategy

Full time
55 Thomas Street, New York, NY, US 10013

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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

We are looking for a Director of Cross-Brand Labor Strategy to lead the strategic execution and workforce stability of our brands. This role will be responsible for driving the development and implementation of all store payroll initiatives, tools and resources that support the labor management strategy in our North America stores. This role will be responsible for leading and developing an empowered team responsible for creating and maintaining effective large scale labor models, budgets, and labor allocations with a focus on continuous improvement. This individual will become a subject matter expert in all Gap Inc Labor Systems and enable the future roadmap through conceptual understanding of current state and best inc lass future state of labor allocation and optimization.

The role requires strong business acumen and attention to detail to deliver profitable growth and help the company reach their annual and long-term goals. This role will manage financial budgets and ensure the achievement of store expense reduction financial goals through partnership with other functions to ensure we deliver on time with fiscally responsible products that support the company’s store operating model optimization. They will help us evolve from running stores to creating a store experience that is an integrated part of our customers’ lives, setting us apart from competitors and helping us drive top and bottom-line results.

The Director will be a key strategic thought leader to the Store Strategy and Operations Leadership team and Operations and finance business partners in brands through data driven storytelling and influence. This position will build cross-functional and cross-brand partnerships at all levels with Store Operations, Field Leadership Teams, Finance, Market Planning, Store Planning, Field Visual, Human Resources, Asset Protection and Communication amongst others.

What You'll Do

  • Creates, develops and seamlessly integrates strategic store initiatives designed to drive business efficiencies.
  • Maintain global working knowledge of competitor practices; provides bench marking and key insights
  • Partners with Store Operations Leadership Team to define, prioritize, and implement strategic initiatives in support of divisional strategies and divisional financial goals
  • Leads a team of Sr. Mangers, Managers and Project Managers with a strong focus on development through thoughtful and timely feedback.
  • Develops and manages strategic budgetsesources for Brand initiatives, payroll, etc. that deliver profitability through expense management
  • Acts as a trusted advisor to leaders, keeping the Brands competitive while understanding the impact of initiatives on customer experience, store workload, productivity, employee engagement, and compliance.
  • Analyzes opportunities, designs forecasts, drives results and measures the success of initiatives in the store environment.

Who You Are

  • Collaborating and Influencing
  • Strategic Orientation
  • Innovative Cultivator
  • Talent Builder
  • Customer Impact
  • Bachelor's degree or equivalent experience
  • 10-15 years of analytical expertise with a focus in labor management including experience leading large teams
  • Advanced excel skillset (Power BI and MicroStrategy experience a plus)
  • Technical Labor System Experience (MOST certified/ Labor Pro working knowledge) a plus
  • Ability to think objectively and interpret meaningful themes from quantitative and qualitative data that drives labor optimization
  • Ability to evaluate financial and business indicators and translate data into actionable information to drive results
  • Able to use rigorous logic and methods to solve problems with effective solutions
  • Ability to influence cross brand executives to drive effective scheduling and forecasting solutions to all Gap Inc

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $175,000 - $227,500 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

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