INTERMIX is known for curating the most exciting mix of product from luxury and emerging designers. We’re all about delighting our customers by helping them to discover trends, designers and notably special pieces.
Our unique culture blends an obsession with fashion with a powerful entrepreneurial energy. Online and in our stores — where merchandise is hand-selected — we’re devoted to one-on-one service and styling, driven by data and on-the-ground insights that – at the end of the day, help us make our customers feel effortlessly chic. If you’re bold, curious, and want to be part of an innovative approach to fashion, join us.
About the role
INTERMIX is seeking a full-time Assistant Web Producer for our growing online business. This person will play a key role within the Digital organization, supporting both front and back-end aspects of the intermixonline.com website to ensure operational excellence and a best in class customer experience.
What you'll do
Execute daily/weekly/monthly & ad hoc site content updates to support seasonal campaigns, global marketing initiatives, site testing and personalization initiatives
Create coupons, promotions & campaigns in SFCC to support promotional calendar, site testing & personalization initiatives
Participate in site QA/UAT for all site releases including bug fixes, scheduled sprint releases, site tagging, analyticseporting, special projects, etc.
Support Web Merchandising team with product activations and with creation and maintenance of site-wide product carousels, cross-sells, product recommenders, etc.
Troubleshoot various product go-live issues and ensure all PDP “components” are in place (images, copy, inventory, merchandising, cross-sells, etc.)
Partner closely with Customer Service team to troubleshoot complex order processing issues and ensure a timely resolution for our customers
Monitor front end website for daily issues/bugs + capture feedback from Web Ops/Merch team and submit support tickets accordingly
Who you are
Bachelor’s Degree/Equalivalent work experience, with 1+ years previous Ecommerce experience
Sales Force Commerce Cloud experience preferred
Ability to work with remote teams across various time zones-flexible work schedule
Process driven with a desire to deliver high quality work
Operates with a sense of urgency and focus; is able to juggle multiple priorities at once
A team player with energy and enthusiasm-works well cross functionally to achieve common goals
Technology savvy-can pick up on and adopt new technology/systems quickly
Complex problem solver and solutions oriented
Benefits at Intermix
- A generous merchandise discount on select designers at Intermix and 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.
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