Posted on: July 31, 2020 | Job#: 329916

Seasonal Loss Prevention Specialist

Seasonal | Groveport, OH, US


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About Gap Inc.

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. 

About the role

Responsible for protecting the assets of the company and ensuring a safe environment for our DC employees and visitors


The LP Specialist has a thorough knowledge of Gap Inc. policy and procedures.

The LP Specialist works closely with LP Shift Coordinators and above to perform duties that directly support the core supply chain LP responsibilities of physical security, safety, inventory management, auditing, and investigations.

The LP Specialist demonstrates knowledge of

DC Operations and develops relationships to increase LP awareness, maintain operational excellence and minimize shortage within their assigned area of responsibility.

The LP


also serves as a primary point of contact with the public (eg. visitors, law enforcement and other government officials).

  1. Maintain a safe + crime-free environment for DC employees and visitors.

Access control:

What you'll do

  • Manage and maintain the local card access system (create neweplacement badges, deactivate badges)

  • Monitor associate, vendor and visitor entrances and exits from the buildings and parking lots.

  • Ensure that all contractors and visitors are signed in and escorted to work areas

  • Interact with law enforcement, emergency services and other government agencies that visit the campus in accordance with Gap Inc policies and procedure

Physical Security:

  • Conduct bag checks on all associates, vendors and visitors entering and leaving the building

  • Responsible for keeping the facility secure during non-operational hours

  • Monitor and respond to local facility alarms

  • Monitor maintain the local CCTV system

  • Conduct internal and external security patrols

  • Perform system tests and inform LP Lead of equipment in need of repair

  • Safety/Business Continuity Planning (BCP):

  • Assist with emergency events (eg. Fire, Tornado and Earthquake)

  • Maintain current first aid, CPR, AED certifications and serve as first responder for safety incidents

  • Responsible for contacting emergency services, LP Leadership and DC Operations Leaders

  • Generate LP incident reports for security and safety events

  • Support cyber-security efforts by conducting laptop audits and other IT related security tasks

  • At the direction of the LP Lead/Supervisor, support the training of new associates and contract security officers.

Trailer activity:

  1. Responsible for managing all inbound and outbound trailer activity; or oversee the contract security officers charged with these tasks where applicable

  2. Inbound: Verification of seal chain of custody and ensure the bills of lading are properly received and stamped in the absence of receiving personnel.

  3. Outbound: Checking bills of lading against trailer and seal numbers assuring that the shipments have proper documentation.

  4. Maintain inbound & outbound trailer logs

  5. Maintain the physical security of the trailer yard

  6. Assist the department with all aspects of Loss Prevention

Contribute to shortage reduction:

Inventory Management, Auditing & Investigations.

  • Responsible for conducting inventory control audits in dedicated and/or integrated distribution environments:


    Retail: inbound, stocking, picking (manual pick, put to store & sortation), shipping, and quality control


    Online: inbound, stocking, picking (manual pick, sortation), packing, shipping, and quality control, e-commerce system audits, refundseturns, missing packages, fraud/chargebacks

  • Responsible for supporting internal and external investigations based off the above audit results and/or information received from floor associates

  • Responsible for conducting all shortage related audits located in the LP Shortage database

  • Maintain a working knowledge of all DC functions and warehouse management systems (WMS, nWMS, WMOS)

  • Act as a witness during loss prevention interviews as conducted by LP Leaders (Associate Managers, Managers, etc.) in distribution centers and stores

  • Assists in pipeline and brand protection investigations as requested

  • Maintain communication with Loss Prevention and DC Operations and provide feedback on operational opportunities

  • Complete all assigned daily, weekly and monthly responsibilities

  • Cultivate a culture of shortage awareness through education and training; demonstrates a good understanding of technical issues that support rationale for the tasks performed


Will have daily interaction with the local Loss Prevention team, DC Operations management and associates.

Works closely with LP Shift Coordinator and assists with mentoring of new LP Specialists.

Interfaces with Field and Corporate Business (ie. Supply Chain Investigations Managers, Store Loss Prevention teams, HR, ER, Transportation).

Interacts frequently with visitors, law enforcement and other government agencies.

Who you are


1) Knowledge,skills & abilities:

  1. Knowledge of Loss Prevention and/orsecurity procedures (preferred)

  2. Able to maintain constant awareness ofsurroundings; attention to detail

  3. Must possess strong interpersonal communicationskills (written & verbal)

  4. Must present a professional demeanorand appearance at all times

  5. Self-motivated; must be able to multi-taskand work in fast paced environment work with little supervision

  6. Possess basic to intermediate computerskills (spreadsheets, databases, word processing programs)

  7. Organizational, problem solving anddecision-making skills; demonstrated ability to select appropriate solutionfrom options that may involve uncommon situations

  8. Able to work effectively as part of ateamwork

  9. High professional standards regardingcustomer service and confidentiality.


    Minimum experience/educational level:

  • High School Diploma or equivalent required

  • 2 years of retail loss prevention experience, or college education (preferred)

  • CPR/First Aid Certification (preferred)

  • State certification required, where applicable.


Physical Requirements:

  • Be available to work any shift orfacility within campus upon request appropriate to business needs

  • Must be able to stand/walk distribution center floor for hours at a time.

  • Must be able to lift and carry 50lbs.

  • Ability to operate a forklift (preferred)

This position description intends to describe the generalnature and level of work being performed by people assigned to this job. It isnot intended to include all duties and responsibilities.

The order in which duties andresponsibilities are listed is not significant.

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta
  • Telehealth: Live on-demand video visits with a physician 24/7
  • Access to specially negotiated discounted rates for Vision and Dental care
  • Safe & Clean Environment
  • Incentive Based Pay
  • Climate Controlled Environment
  • Opportunity to convert to Full Time
  • Weekly Pay

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


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