Gap Inc.

October 27, 2020

2020 has been a year unlike any other, and we know the holidays are no exception. To help make shopping stress-free this year, we're focused on providing a convenient shopping experience for all our customers’ gifting needs with a variety of omnichannel services.   

We’ve also decided to close our stores in the U.S. on Thanksgiving, November 26, across all of our brands, including Old Navy, Gap, Banana Republic, and Athleta. Customers are encouraged to shop great promotions across our family of brands from the comfort of their homes, with several seamless and stress-free services and perks:  

  • Multiple Ways to Get Your Gifts: In addition to home delivery with multiple shipping options, orders can be placed online and on our mobile app for our contactless Curbside Pickup and Buy Online and Pickup in Store services, which will be available for pick up on Friday, if the order was placed on Thanksgiving, where available.   

  • Virtual Styling for Holiday Shoppers: To help customers with all their holiday styling and gifting questions, from the dressing room to the living room, Athleta and INTERMIX are offering one-on-one virtual styling sessions as an elevated contactless shopping experience. Athleta customers can book appointments via email, site, social, mobile and app and Intermix customers can book via site and mobile.  

  • Loyalty with Benefits: Customers can enjoy a top-notch product assortment while accumulating rewards both online and in stores in our core brands’ new nationwide loyalty programs: Navyist RewardsGap Good RewardsBanana Republic Rewards, and Athleta Rewards.  

  • Pay Your Way: Additionally, we are offering a number of convenient payment options in stores and online, including mobile point-of-sale and contactless payments like Apple Pay, Samsung Pay, Android Pay, and our newly launched PayPal and Afterpay options for online payments.  

To provide peace of mind to customers this holiday season, our teams are continuing to prioritize the enhanced health and safety measures we’ve implemented, which follow official COVID-19 recommendations from the WHO and CDC, as well as local government mandates. This includes requiring all employees and customers to wear masks (and providing disposable masks for customers who need them), increased sanitization and cleanings in high-traffic areas, metering customers to help reduce congestion, providing sanitization stations, and promoting social distancing throughout our stores.   

While some aspects of shopping have changed this year, what will never change is our purpose-led brands’ commitment to great product and a safe and seamless retail experience, however or whenever our customers choose to shop.  

*See our brands’ store finders to confirm hours at your nearest location, as some hours may vary.

  • Old Navy: https://oldnavy.gap.com/stores 
    Closed Thanksgiving
    Open at midnight-11pm on Friday
    Open 9am-10pm on Saturday
    Open 10am-8pm on Sunday

  • Athleta*: https://athleta.gap.com/stores 
    Closed Thanksgiving
    Open at 8am on Friday or according to Mall/Center hours
    Open on Saturday and Sunday according to Mall/Center hours

  • Gap and Gap Outlet*: https://www.gap.com/stores  
    Closed Thanksgiving
    Open 6am-10pm on Friday or according to Mall/Center hours (select stores open at midnight)
    Open on Saturday and Sunday according to Mall/Center hours

  • Banana Republic and Banana Republic Factory Stores*: https://bananarepublic.gap.com/stores 
    Closed Thanksgiving
    Open on Friday according to Mall/Center hours (select stores open at midnight)
    Open on Saturday and Sunday according to Mall/Center hours

  • Janie and Jack*: https://www.janieandjack.com/stores  
    Closed Thanksgiving
    Open on Friday according to Mall/Center hours
    Open on Saturday and Sunday according to Mall/Center hours

  • Intermix*: https://www.intermixonline.com/stores  
    Closed Thanksgiving
    Open on Friday according to Mall/Center hours
    Open on Saturday and Sunday according to Mall/Center hours

Any questions? Reach out to press@gap.com.    

 

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