About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
We are seeking a dynamic, creative, and strategic Sr. Manager, Internal Communications to lead our employee storytelling and engagement programming efforts. This role will play a key part in shaping our internal narrative, fostering a sense of belonging, and amplifying the voices of our people across Gap Inc.
In this role, you will be responsible for developing and executing a global storytelling strategy that celebrates the best of who our employees are, showcases our culture as a catalyst for a high-performing business, and strengthens connection to Gap Inc.’s vision, mission, purpose, and values. Additionally, you’ll design and manage creative programming and activations, partnering with Global Events and other teams, to activate our internal community. This role will report to the Director of People and All-Employee Communications.
What You'll Do
- Develop and lead an employee storytelling strategy that amplifies Gap Inc.’s Vision, Mission, Purpose and Values and illustrates our Employee Value Proposition through personal stories, career journeys, strategic wins, and culture moments across internal channels.
- Partner closely with HR, I&B, ESG, and brand/business leaders to uncover authentic employee narratives and ensure alignment with broader strategic priorities. Work with the Creative team to bring these stories to life across channels in a dynamic way.
- Manage editorial cadence for employee spotlights across internal platforms including intranet, newsletters, and live events. Partner with Employer Brand and Social Teams to amplify on external channels (social channels, careers site, etc.)
- Design and deliver employee engagement programs (e.g., heritage months, volunteer efforts, and cultural moments) that enhance the employee experience and foster creativity, collaboration and community.
- Lead creative brainstorming sessions and support concept development for internal campaigns and company-wide moments.
- Track, measure, and report on the impact of storytelling and engagement initiatives, adjusting strategies based on insights and feedback.
- Lay the foundation for an Employee Advocacy Program and platform in partnership with HR, Gap Inc. social and Employer Brand.
- Stay on top of industry trends, best practices, and new channels to continuously evolve internal storytelling and programming efforts.
Who You Are
- Bachelor’s degree in Communications, Journalism, Marketing, or related field.
- 7+ years of internal communications or employee engagement experience, with a strong emphasis on storytelling and programming.
- Exceptional writing, editing, and storytelling skills with a portfolio of engaging employee-centric content.
- Proven experience developing and managing internal campaigns and programs, from ideation to execution.
- Strong project management skills with the ability to balance multiple priorities and deadlines.
- Highly collaborative with excellent relationship-building skills across all levels of an organization.
- Comfortable working in a fast-paced, matrixed environment with a mix of strategic and hands-on responsibilities.
- Experience with digital content tools, intranet platforms, and virtual event technology is a plus.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $144,200 - $191,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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