About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
In this role, you will lead the global Software Asset Management (SAM) function, overseeing a managed service provider responsible for executing day-to-day operations. You will drive enterprise-wide software license compliance, coordinate vendor audits, and influence cost optimization strategies across a diverse portfolio of on-premise and SaaS applications. Reporting to senior leadership, you will ensure visibility into compliance posture, risk exposure, and cost-saving opportunities while maintaining alignment with enterprise policies and vendor agreements.
What You'll Do
- Own and govern the enterprise-wide Software Asset Management program with a focus on license compliance and audit readiness.
- Provide oversight and direction to a managed service provider delivering core SAM operations.
- Lead and coordinate responses to software vendor audits, partnering with legal, procurement, and finance teams.
- Develop and maintain software compliance policies and governance frameworks aligned with contractual obligations and industry best practices.
- Monitor, analyze, and report SAM KPIs, including compliance metrics, cost savings opportunities, and audit outcomes, to senior and executive stakeholders.
- Leverage Flexera and ServiceNow platforms to ensure accurate visibility into the software estate and license entitlements.
- Identify risks, inefficiencies, and optimization opportunities (e.g., unused licenses, overlapping software solutions), and collaborate with procurement and budget owners to realize cost avoidance.
- Serve as a trusted advisor across IT, Finance, Procurement, and Legal on software asset lifecycle governance and licensing implications.
Who You Are
- 5–10 years of experience in enterprise-level Software Asset Management, with demonstrated leadership in license compliance, audit coordination, and vendor engagement.
- Deep understanding of enterprise software licensing models, including perpetual, subscription-based, and user/device-based licensing.
- Hands-on experience with Flexera (FlexNet Manager Suite) for managing software assets, license entitlements, and optimization initiatives.
- Familiarity with ServiceNow SAM or similar platforms for asset tracking, normalization, and integration with CMDB or procurement systems.
- Proven success coordinating or leading software vendor audits and mitigating audit risk in large, complex environments.
- Experience overseeing managed service providers or third-party vendors delivering SAM operations and services.
- Strong communication and reporting skills, with the ability to present KPIs and risk summaries to senior leadership.
- Ability to collaborate cross-functionally with Legal, Finance, Procurement, and IT to influence licensing decisions and governance.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $174,400 - $231,200 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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