About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
The Senior Manager of Pipeline Operations and Product Development Digital Product Creation (DPC) Lead is a key leadership role, responsible for driving the overarching Product to Market (P2M) calendar strategy and transformation. This role requires a strategic thinker with exceptional leadership capabilities to influence and align cross functional leaders and teams across the organization. As a key partner to senior leadership, the Sr Manager will oversee the development and execution of innovative pipeline strategies, optimize processes, and ensure seamless collaboration across multiple teams to deliver operational excellence and support brand and Gap, Inc. initiatives. This position is instrumental in refining processes, enhancing productivity, and leading special projects to achieve both short-term and long-term business goals. Additionally, drive digital product creation excellence by enhancing training, onboarding, and workflow efficiency for Product Development and Fabric R&D teams. Lead cross-functional DPC initiatives, vendor partnerships, and continuous process improvement.
What You'll Do
RESPONSIBILITIES
- Pipeline Operations:
- Drive the creation and publication of the seasonal product to market calendar deliverables and deadlines. Lead the development of data extraction and analyses to make pipeline process recommendations to Brand cross-functional leaders
- Lead the ideation, creation, and execution of new & transformational pipeline strategies, transitioning from pilot processes to full-scale implementation across the operational pipeline.
- Build clear, compelling documentation and presentations, using data-driven insights, to drive seasonal product-to-market strategies and implementation
- Collaborate closely with senior leadership and cross-functional partners (inclusive of GIS, Ops, Sourcing) to influence and align on strategic proposals, calendars, and evolving operational expectations
- Product Development Digital Product Creation Lead
- Support the development of DPC training materials & training sessions for Product Development + Fabric R&D teams, identify areas of training improvement for further upskilling
- Help develop a strong DPC onboarding experience that allows for high user system adoption & skill levels across Product Development + Fabric R&D teams
- Identify new ways of working to improve the P2M calendar, streamline and recommend efficiencies in our digital workflows as they arise
- Support in managing Vendor relationships, Digital Quality Standards, and future process improvement in partnership with GIS DPC team
- Organize & update digital libraries as they continue to evolve and improve over time
- Serve as point person for PD and Fabric R&D in cross-brand DPC initiatives and innovation work
- Cross-functional Collaboration and Change Leadership
- Partner with senior leaders to redefine milestone expectations, cadence changes, and milestone communication, publishing updated guidelines and timelines to ensure smooth execution.
- Provide operational support to Product teams to ensure tools, systems and processes meet brand needs.
- Support in Change Management approach & strategy + overall communication of DPC program to PD and Fabric R&D teams
- Drive continuous process and calendar improvements by gathering feedback from key stakeholders and leading cross-functional discussions to develop, refine, and implement strategic solutions
- Oversee the Milestone Attendee Process with Brand Admins to ensure Milestone Meetings are scheduled in a timely manner, through an efficient and methodical process
- Manage and prepare various seasonal reports and analytics in support of teams and seasonal objectives.
- Responsible for learning from and sharing to Sister Brands on calendar and pipeline best practices
- Serves as a Pipeline Subject Matter Expert and Point of Contact for all functions, as related to P2M
Who You Are
- 6+ years of Product Development or Sourcing experience – understands critical product to market development cycles, timelines, and dependencies to create, develop and deliver product to customer
- Exceptional organizational skills and ability to drive operational rigor
- Thrives in agile environment with a strong ability to manage and navigate competing priorities
- High learning agility and ability to embrace and champion new ways of working, inclusive of digital technologies and implementation
- Exceptional Leadership & Stakeholder Management: Proven ability to inspire and motivate teams, drive results, and build strong relationships with cross-functional teams and senior leadership. Demonstrates a high level of candor and champions inclusion.
- Strategic Mindset: Strong ability to think critically and strategically, driving the execution of high-impact initiatives with a focus on long-term success and continuous improvement.
- Program & Project Management Expertise: Deep experience managing large-scale projects, with the ability to define roles, set priorities, and ensure timely and effective execution.
- Communication & Influence: Excellent communication skills, with the ability to present complex ideas and data-driven insights clearly and persuasively to leadership at all levels. Skilled in conflict resolution and leveraging empathy to build consensus.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $139,600 - $185,000 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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