About Gap Inc.
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.
Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.
Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.
We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.
We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.
About the Role
This role manages technology proof-of-concepts, pilots and platforms within Asset Protection, Legal, and Government Affiars focusing on projects that advance strategic objectives and help keep the enterprise safer. Responsibilities include overseeing day-to-day project execution, coordinating stakeholders, and supporting post-pilot platforms that remain within the AP organization.
The position drives execution of technology initiatives in close partnership with Gap Tech/IT business partners. Success in this role requires building strong cross-functional relationships to understand shared goals and challenges, enabling the delivery of effective, scalable solutions. The role also ensures alignment with industry standards, best practices, and Gap Inc. operating expectations.
A deep understanding of existing, emerging, and future technologies, programs, and trends is critical. Additionally, this position contributes to strengthening the value proposition of technology solutions across functional areas and supports the development of the technology innovation hub, with a focus on continuously improving content, adoption, and overall functionality.
What You'll Do
Technology and Innovation support across all COEs.
- Identify innovative technology solutions
- Benchmark technology solutions working backwards from internal customer requirements to drive recommended solution providers
Project Management
- Support AP and PDM approved projects
- Partner with key stakeholders (Gaptech, vendors, and business owners) to drive the delivery of proof of concepts from inception through implementation
- Facilitate required approvals with business partners (Legal, ER, R/E, A&E, Store Maintenance, Brand) to implement projects and proofs of concepts
Vendor Relationships
- Coordinate vendor demos across key stakeholders.
- Facilitate the successful completion of approvals and vendor paperwork to ensure compliance (NDA, POC agreements, Supplier set up).
AP Technology Platforms
- Own a product platform, ensuring alignment with Gap Inc.’s strategy and roadmap.
- Influence and communicate product needs to meet Gap Inc. strategy and roadmap
- Deliver product releases and enhancements in partnership with Change Management
Process & Documentation
- Keep “Tech Innovation Hub” SharePoint site updated
- Create and maintain process maps as needed to ensure alignment with overall program success
- Collect stakeholder feedback on product successes, challenges, and opportunities and share-out with vendors
Who You Are
- Bachelor's degree or equivalent experience
- Project management certification (e.g., CAPM, PMP) is not required at the time of hire but must be obtained within the first year of employment.
- 5+ years of Operations experience with a focus on technology solutions and project management
- Effective communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions
- Able to use rigorous logic and methods to solve problems with effective solutions
- Able to build constructive and effective relationships with a broad and diverse group of business partners
- Time management and ability to prioritize /multitask
- Influential and Articulate
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $92,500 - $120,200 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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