Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About the role
As an Asset Protection Manager, you lead a team of AP Specialists across a campus or group of high-risk stores. You are responsible for implementing safety and shortage reduction strategies, managing investigations, and developing your team. Your leadership helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.
What you'll do
• Lead, coach, and develop AP Specialists to ensure consistent execution of safety and shortage reduction strategies across multiple stores.
• Oversee investigations into theft, fraud, and policy violations, ensuring accurate documentation and timely resolution.
• Partner with store leadership to identify risk trends and implement tailored prevention strategies.
• Monitor performance metrics and use data to drive continuous improvement in safety and shortage outcomes.
• Ensure compliance with physical security standards, including surveillance systems, alarm protocols, and access controls.
• Collaborate with law enforcement and legal teams to support case development and prosecution.
• Foster a culture of safety, inclusion, and accountability by modeling leadership behaviors and coaching others to do the same.
Who you are
• Strong leadership and coaching skills.
• Experience in investigations and team management.
• Knowledge of retail operations and asset protection strategies.
• Ability to analyze data and drive performance.
• Effective communicator and collaborator.
Hourly Range: $61,900.00 - $77,400.00
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.