Posted on: September 13, 2024 | Job#: R173804

Product Manager II, Mobile App

Full time
Two Folsom, San Francisco, CA, US 94105

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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

As a Product Manager in the Mobile App domain, you will be at the forefront of driving business value by enhancing the mobile shopping experience across our brands. You will own the development of innovative mobile products that drive sales growth and boost customer satisfaction. Focusing on delivering incremental value through iterative enhancements, you will collaborate closely with cross-functional teams—including developers, UX designers, data analysts, and business stakeholders—to bring impactful mobile features to market. In this role, you'll leverage your expertise in mobile applications, including SDK integrations and performance optimization, to conduct in-depth business analyses, deliver insights at all organizational levels, and guide teams in executing product strategies that meet business objectives.

What You'll Do

  • Gain a deep understanding of customer needs, both existing and potential, to deliver a best-in-class shopping experience across Gap, Banana Republic, Old Navy, and Athleta.
  • Translate business goals and customer insights into product strategy, communicating direction and priorities to development teams, cross-functional partners, and third-party stakeholders.
  • Forecast ROI, report on product performance post-launch, drive adoption, and lead optimization initiatives.
  • Define goals, metrics, and analytics to evaluate product value; make data-driven recommendations and continuously refine the product backlog based on insights and learnings.
  • Manage and prioritize the product backlog, making strategic decisions based on the value delivered to the business.
  • Stay current on industry trends and standards to drive continuous improvement in processes, tools, and methodologies.
  • Formulate, test, and refine hypotheses through user research and testing to validate product decisions.
  • Create, prioritize, and manage user stories, integrating them into release planning to ensure alignment with product goals.
  • Oversee product lifecycles by evaluating performance, analyzing customer insights, and identifying future product needs to address market demands proactively.
  • Communicate product strategy, including roadmaps, requirements, value propositions, and competitive insights to stakeholders at all levels.
  • Build strong relationships with key business partners and brand stakeholders, articulating product needs clearly to diverse audiences and cross-functional teams

Who You Are

  • Proven experience in designing, building, and implementing platforms, APIs, and complex customer-facing capabilities, especially within mobile applications, including SDK integrations.
  • Skilled in working with large software engineering teams across various domains, with a strong focus on mobile application development.
  • Demonstrated technical acumen; able to influence and debate solutions with technical team members, understand technology solutions and trade-offs, and communicate technical concepts effectively to non-technical stakeholders.
  • Strong analytical skills with the ability to assess complex situations, analyze data, and make informed decisions to recommend effective solutions.
  • Experience with modern software development practices, agile methodologies, and working in fast-paced, dynamic environments where priorities shift frequently.
  • Adaptive and resilient, with the ability to pivot quickly and deliver results in changing conditions.
  • Effective communicator, skilled in influencing and collaborating with both functional and technical teams at all levels of the organization.
  • Proven track record of working collaboratively as part of cross-functional, modern software design, and development teams.
  • Entrepreneurial mindset with the ability to identify new market opportunities, set goals, define metrics, and transform ideas into actionable plans that drive product value.
  • Comfortable navigating ambiguity and tackling problems where solutions are not fully defined.
  • Results-oriented, capable of developing strong business cases that shape team roadmaps and drive strategic initiatives.
  • Strong collaborator with a talent for building partnerships and working towards shared objectives across the organization.
  • Confident in presenting product vision and strategy to senior audiences and large groups.
  • 3-5 years of relevant experience as a Product Manager in a modern software development-based enterprise, with a focus on mobile applications.

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $136,100 - $180,400 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US Candidates
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

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