Posted on: June 18, 2021 | Job#: 366075

Manager - Responsive Strategy and Operations

Full-time | San Francisco, CA, US


We’ll send you to our application portal to get started.

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the role

Responsive Capabilities is a key focus area in our business, enabling our brand teams to be more nimble and react to the ever changing business landscape quickly to minimize risk and maximize opportunity. We gather meaningful information that drives high-impact, strategic, data-driven business decisions. Responsive informs a range of decisions – from the design of a product to the size of an order to the speed in which we can get product in stores.

The Responsive Team owns managing the capabilities by creating best in class operational processes and driving sustainability through continuous improvement. Our team works across the Gap Inc. portfolio of brands (Athleta, Banana Republic, Banana Republic Factory Stores, Gap, Gap Outlet, Old Navy).

We are seeking someone with a passion for retail who thrives in a cross-functional working environment and can define strategic opportunities within Responsive across Gap Inc.’s family of brands.

What you'll do

  • Work closely with cross-functional partners, providing thought partnership on Responsive opportunities

  • Drive continuous improvement in capability and processes to ensure functional and operational excellence

  • Build strong partnerships with cross-functional brand partners, sourcing partners, Advanced Analytics and Product Management teams

  • Proactively identify and investigate issues and improvement opportunities within our analytical tools, and then drive to implementation of solutions

  • Partner with product management and business intelligence in evolving and developing new, automated tools and dashboards, providing business insight into use cases, data relevance and data visualization

  • Own brand engagement through monthly/quarterly check-ins with cross-functional partners

Who you are

  • Strong organizational and time management skills, ability to execute and succeed against tight and competing deadlines with high attention to detail

  • Proven ability to develop and maintain effective business relationships and influence cross-functionally

  • Identify key issues and/or opportunities, guide and execute analysis, develop conclusions, and present findings to cross-functional partners

  • Experience with quantitative analysis and modelling, as well as creative problem solving

  • Ability to work in ambiguous environments, bring structure, prioritize and drive to results

  • Exemplary written and oral communication skills

  • 5-7 years of working experience in Consulting or Retail, preferably Inventory Management/Strategy or Production Strategy

  • Fluency in PPT and Excel; adept at analyzing data

Notice to applicants in San Francisco: Gap Inc. and its related brands will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here: English Spanish Chinese Tagalog

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


We’ll send you to our application portal to get started.

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