Posted on: May 19, 2021 | Job#: 361601-200000260

Director, Brand Omni Sales & Operations Planning

Full-time | US


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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the role

The Director of Omni Sales & Operations Planning will play a crucial role in driving the omni growth of one of our Gap Inc. Brands (Old Navy, Gap/Gap Outlet, Banana Republic/BR Factory Stores, Athleta) around the world. We partner with our Supply Chain (Transportation, DC/Store Operations) and Brand teams (Inventory Management, e-Com, Finance) in upfront strategic Omni commercial planning discussions to de-risk the supply chain network and help Brands service the customer regardless of channel she wants to shop. This role is a hybrid of traditional jobs in strategy and business operations, requiring a mix of analysis, logistics, IM, change management, cross-functional leadership and project management. We are looking for a candidate with strong leadership, partnership, operational and analytical skills who is passionate about working cross-functionally to solve some of Gap Inc’s most interesting and challenging problems.

The Director is a key partner to supply chain operations, brand operations and brand partners in the development and execution of existing and new operational analysis, processes, tools, and strategies to drive business priorities leveraging our global supply chain network.

What you'll do

  • Lead and drive Brand and GSC engagement as liason between Brand and GSC partners.

  • Lead and manage for a Global Brand (all markets/channels) cross-functional team strategic initiatives and drive operational excellence within the end to end Supply Chain

  • Exhibit deep understanding of Brand strategies and opportunities within the Supply Chain network

  • Lead strategic initiatives related to enterprise/Brand omni processes, capacity and network management, cost/service optimization and improve delivery against Brand commercial plans

  • Provide project management support to Brand Operations for key Brand network or Brand led initiatives

  • Partner with Brand Operations teams to ensure best in class process, tools and analyses are leveraged consistently within Brand

  • Lead and drive retail inventory movement plans for Brand to mitigate risk to Brand commercial plans

  • Effectively partner and collaborate with senior Brand and Supply Chain leaders to deliver results

  • Develop best in class talent with operations expertise and understanding of core Supply Chain and Inventory functions

Who you are

  • 10-15 years of total experience, including 3+ years in management consulting/strategy, supply chain and/or retail operations (specifically inventory management)

  • Bachelor’s degree required; MBA a plus

  • Demonstrated ability of managing operational details and execution, while also understanding big picture

  • Deep experience with quantitative analysis, creative problem solving, and complex cross-functional project management

  • Experience with change mangagement and leading transition and implementation work

  • Ability to work in ambiguous environments, bring structure, prioritize and drive to results

  • Proven ability to develop and maintain effective business relationships and influence cross-functional leaders

  • Proficient at senior management communication and engagement

  • Strong leadership, coaching and development skills

  • Excellent written and verbal communication skills

  • Excellent Excel, Word and PowerPoint skills

  • Comfort with retail technology systems (Essbase, IMS, WMS, etc.) and/or aptitude to learn

Notice to applicants in San Francisco: Gap Inc. and its related brands will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here: English Spanish Chinese Tagalog

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


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