Posted on: February 23, 2021 | Job#: 350864

Testing Analyst - Strategy and Product Operations

Full-time | San Francisco, CA, US


We’ll send you to our application portal to get started.

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the role

Responsive Capabilities is a key focus area in our business, enabling our brand teams to be more nimble and quickly react to the ever changing business landscape to minimize risk and maximize opportunity. We gather meaningful information that drives high-impact, strategic, data-driven business decisions. Responsive informs a range of decisions – from the design of a product to the size of an order to the speed in which we can get product in stores.

The Responsive Team owns managing the capabilities by creating best in class operational processes and driving sustainability through continuous improvement. Our team works across the Gap Inc. portfolio of brands (Athleta, Banana Republic, Banana Republic Factory Stores, Gap, Gap Outlet, Old Navy).

We are seeking someone with a passion for retail who thrives in a cross-functional working environment and can bring an analytical approach to solve business problems.

Who you are

  • Work in close partnership with cross-functional brand teams to coordinate responsive workstreams

  • Drive continuous improvement in processes to ensure operational excellence

  • Own and drive end to end execution for capability

    • Manage data collection and maintenance for reporting and measurement

    • Manage tracking of executional milestones, identify risks, and coordinate resolutions

    • Validate capability compliance and adherence to best practices

    • Partner with Analytics teams to validate and analyze results, prepare finalized brand materials

    • Present results analysis and findings to cross-functional brand partners

  • Build strong partnerships with cross-functional brand partners, Advanced Analytics and Product Management teams

  • Proactively identify and investigate issues and improvement opportunities within our analytical tools, and then drive to implementation of solutions

  • Partner with product management and business intelligence in evolving and developing new, automated tools and dashboards, providing business insight into use cases, data relevance and data visualization

  • Strong organizational and time management skills, ability to execute and succeed against tight and competing deadlines with high attention to detail

  • Demonstrated ability of managing operational details and execution, while also understanding the big picture

  • Proven ability to develop and maintain effective business relationships and influence cross-functionally

  • Strong analytical mindset and ability to tell a story with data

  • Experience with quantitative analysis and modelling, as well as creative problem solving

  • Ability to work in ambiguous environments, bring structure, prioritize and drive to results

  • Exemplary written and oral communication skills

  • 2+ years of experience, Retail experience in Consulting, Inventory Management, Planning, Merchandising or Production will be a plus

  • Proficient in Excel, Word, and PowerPoint

Notice to applicants in San Francisco: Gap Inc. and its related brands will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here: English Spanish Chinese Tagalog

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


We’ll send you to our application portal to get started.

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